Head of Responsible Individual – Consultancy Services

🕒 September 4

🇬🇧 United Kingdom – Remote

⏰ Full Time

🔴 Lead

👻 Ghost score 28%

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Delphi Care Solutions Ltd

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2019

💼 Consulting

🏥 Healthcare

⚕️ Healthcare Insurance

Consulting • Healthcare • Healthcare Insurance

Delphi Care Solutions Ltd. is a consultancy firm dedicated to providing expertise and quality services within the care industry. The company specializes in care consultancy, ensuring that care providers maintain compliance with CQC guidelines through various services, including mock inspections, interim management, and crisis management. With a team of former CQC inspectors and registered managers, Delphi Care Solutions has achieved outstanding ratings and offers tailored solutions to help care homes improve their services and operational performance.

📋 Description

• Act as the named Responsible Individual for an allocated portfolio of Ofsted-registered children's homes • Provide governance, oversight and accountability across services • Promote excellence in safeguarding, care planning, leadership and operational delivery • Support and challenge Registered Managers to achieve high-performing and compliant services • Monitor quality assurance systems and regulatory performance • Review Regulation 44 Reports, Regulation 45 Reviews, safeguarding matters, complaints, incidents and investigations • Ensure compliance with the Children's Homes Regulations 2015 and Quality Standards • Lead services through Ofsted inspections, registration processes and improvement initiatives • Build relationships with Ofsted and external stakeholders • Lead the development and growth of Delphi's Responsible Individual and consultancy services • Deliver operational, regulatory and quality improvement consultancy support • Support organisations through growth, change, registration and service development • Identify opportunities within the children's residential care sector • Build and maintain client relationships • Support business development activity, tenders, proposals and strategic partnerships • Represent Delphi as a sector expert and ambassador • Undertake service audits and quality reviews • Develop and implement improvement plans • Coach and mentor senior leaders and Registered Managers • Identify risks, trends and opportunities across services • Drive continuous improvement and excellence

🎯 Requirements

• Previous experience as a Responsible Individual • Extensive leadership experience within children's residential care • Experience as a Registered Manager, Operations Manager, Regional Manager, Head of Service, Responsible Individual or Director • Excellent understanding of Ofsted regulations, safeguarding and inspection frameworks • Strong experience of compliance, governance and quality assurance • Demonstrable track record of service improvement • Outstanding communication and relationship-building skills • Ability to provide both support and professional challenge • Full UK driving licence and willingness to travel nationally • Level 5 Diploma in Leadership and Management for Residential Childcare (desirable) • Multi-site operational leadership experience (desirable) • Experience opening and registering children's homes (desirable) • Consultancy experience (desirable) • Business development or commercial experience (desirable) • Experience supporting services from Inadequate or Requires Improvement to Good or Outstanding (desirable) • CV and supporting statement outlining Responsible Individual experience and achievements • Successful appointment subject to appropriate safeguarding and pre-employment checks

🏖️ Benefits

• 25 days annual leave plus Bank Holidays • Flexible home-based working • BrightHR • Bright Exchange • Employee Assistance Programme • Ongoing professional development • Opportunity to shape and grow a specialist division • Genuine autonomy and influence within a growing organisation • Performance incentives