Consultative Account Manager

Job not on LinkedIn

🔥 7 minutes ago

🏄 California, Pennsylvania – Remote

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💵 $107.4k - $232.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 0%

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Logo of Delta Dental Institute

Delta Dental Institute

1 - 10 employees

🏥 Healthcare

🤝 Non-profit

🧘 Wellness

Healthcare • Non-profit • Wellness

Delta Dental Institute is dedicated to advancing oral health for all Americans in partnership with Delta Dental companies and dedicated partners across the country. With expertise rooted in Delta Dental's rich history of oral health leadership, they engage in and support oral health research, community outreach, and advocacy, striving to ensure all Americans can have the healthy smile they deserve and live their healthiest lives.

📋 Description

• Develop and execute strategic account plans supporting client objectives, account value, retention, and revenue goals • Serve as primary strategic advisor to high-profile and high-value accounts, clients, and broker partners • Lead renewal, retention, and upsell strategies • Conduct performance assessments and analyze client data, trends, and business challenges • Diagnose business needs and recommend tailored, data-informed solutions • Build relationships with executive-level client and broker stakeholders • Lead client meetings, business reviews, and strategic planning discussions • Collaborate cross-functionally on implementation, service delivery, and issue resolution • Mentor, influence, and support team members by sharing account management expertise • Monitor account performance, financial results, and customer satisfaction indicators • Track market trends, competitive landscape, and industry developments • Identify account expansion, additional-service, and innovative-solution opportunities • Drive accountability for strategic initiatives, action plans, and client commitments • Evaluate project plans, coordinate project activities, and identify change initiatives • Determine and adjust project delivery schedules • Establish, track, and report team and project metrics to leaders • Perform other duties as assigned

🎯 Requirements

• 4 or more years of experience in employee benefits and a bachelor’s degree • Sophisticated business math and complex analytical skills • Excellent consultative selling and negotiation skills • Strong time management skills and experience managing multiple projects simultaneously under tight deadlines • Ability to meet specific deliverables under tight deadlines and considerable pressure • Outstanding written and verbal communication skills, especially formal business presentations • Ability to work independently and resourcefully with minimal guidance • Ability to communicate effectively at all organizational levels in a collaborative environment • Advanced problem-solving skills and ability to work cross-functionally • Outstanding attention to detail and strong organizational skills • Ability to travel up to 75% of the time, including overnight travel • Use of a personal vehicle and ability to sustain travel-related expenses until reimbursed • Valid driver’s license and successful motor vehicle record check • Automobile liability insurance with limits of $250,000/$500,000 • Valid Life and Health Insurance Producer License required within 90 days of hire • Proof of eligibility to work in the United States • Delta Dental will not sponsor applicants for work visas

🏖️ Benefits

• Competitive base and incentive pay • 401(k) with robust matching and non-matching contributions • Rich medical & pharmacy benefits • 100% employer-paid dental and vision benefits • Holistic wellbeing program with deep financial incentives • Generous paid time off plus 12 paid holidays and your birthday off • Career development • Tuition reimbursement • Recognition program • Adoption assistance • Fertility treatment • Child, elder & pet care assistance • Social responsibility and volunteer opportunities • Employee discount program • Generous car allowance

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