Salesforce Business Analyst, Product Owner – Contract-to-Hire

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DemandPDX

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2013

🛍️ eCommerce

☁️ SaaS

🏢 Enterprise

eCommerce • SaaS • Enterprise

DemandPDX is a premier development company specializing in creating and enhancing eCommerce solutions on Shopify Plus and Salesforce Clouds. They provide high-end strategic guidance and development services to brands looking to grow their online presence. With a focus on seamless integration and efficient operations, DemandPDX also offers tools like DemandOne and DemandSync, which streamline business functions and enhance customer experiences.

📋 Description

• Gather, analyze, and document business requirements through stakeholder interviews, workshops, and discovery sessions • Translate business objectives into user stories, acceptance criteria, process flows, and functional requirements • Manage and prioritize the product backlog based on business value, dependencies, and delivery timelines • Facilitate backlog refinement, sprint planning, and requirements grooming sessions with development teams • Ensure requirements, dependencies, stakeholders, and testing plans are aligned before development begins • Coordinate with cross-functional teams to support project readiness and successful delivery • Serve as the primary liaison between business stakeholders and delivery teams • Communicate project status, risks, dependencies, and decisions to stakeholders and leadership • Support development teams by providing business context, requirement clarification, and decision-making assistance throughout implementation • Create and maintain project documentation, business process documentation, requirements artifacts, and decision logs • Track project progress, milestones, risks, and blockers while supporting delivery reporting activities • Define test scenarios and business validation criteria for new functionality and enhancements • Collaborate with QA teams to ensure requirements are properly mapped to test cases • Support User Acceptance Testing (UAT) planning, execution, and validation • Validate delivered solutions against documented requirements and acceptance criteria

🎯 Requirements

• 5+ years of experience as a Business Analyst, Product Owner, Technical Project Manager or similar role supporting software delivery initiatives • Experience working with Salesforce platforms, including Commerce Cloud, Sales Cloud, Service Cloud, Experience Cloud, or related Salesforce solutions • Strong experience gathering, documenting, and managing business and functional requirements • Proven ability to write detailed user stories, acceptance criteria, workflows, and process documentation • Experience managing product backlogs within Agile delivery environments • Familiarity with Agile methodologies, Scrum ceremonies, and software development lifecycles • Experience using Jira, Confluence, Azure DevOps, or similar project management and collaboration tools • Strong stakeholder management and communication skills • Ability to facilitate meetings, workshops, and requirements-gathering sessions • Excellent organizational skills with strong attention to detail • Strong analytical and problem-solving capabilities • Ability to manage multiple priorities in a fast-paced environment

🏖️ Benefits

• 35 or 40 hour work weeks • Work remotely • Flexible work schedule • Competitive compensation • Opportunity for long-term placement (contract-to-hire) • Work with top-tier eCommerce clients and platforms