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Non-Emergency Call Taker

Job not on LinkedIn

πŸ”₯ 33 minutes ago

⛰️ Colorado – Remote

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πŸ’΅ $23 / hour

⏰ Full Time

🟑 Mid-level

🟠 Senior

πŸ—£οΈ Communications

πŸ¦… H1B Visa Sponsor

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Logo of Denver

Denver

- employees

πŸ“± Media

🀝 B2B

Media β€’ B2B

Denver is a visual artist and illustrator specializing in editorial illustration, poster and print design, and promotional artwork. Their portfolio includes editorial work for magazines (Research Magazine, Make:, The Denver Voice), album and poster art for bands, product labels, greeting-card collaborations and experimental projects like GIFs and the Concepting Machine. Work is primarily handcrafted using cardstock, bristol board, ink and glue with digital color finishing; Denver takes commissions and collaborates with clients and other artists.

πŸ“‹ Description

β€’ Serve as the first point of contact for community members seeking non-emergency assistance. β€’ Answer a high volume of incoming calls with professionalism, empathy, and efficiency. β€’ Gather critical information and determine the appropriate city service or resource for each caller. β€’ Recognize emergency or crisis situations and immediately transfer callers to 9-1-1 when appropriate. β€’ Research information using multiple city systems and accurately document all interactions. β€’ Deliver outstanding customer service while helping residents navigate City and County services. β€’ Perform other duties as assigned.

🎯 Requirements

β€’ Graduation from high school or the possession of a GED, HiSET or TASC Certificate. β€’ By position, requires a valid driver's license at the time of application

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