Advisor, Member/Client Sales and Service

🕒 6 days ago

🇨🇦 Canada – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🤑 Sales

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Desjardins

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1900

🏦 Banking

🛡️ Insurance

💸 Finance

Banking • Insurance • Finance

Desjardins is a leading financial cooperative in North America, offering a wide range of financial and insurance services across Canada. Its services include personal and business banking accounts, credit cards, mortgages, loans, savings and investments, as well as auto and home insurance, among others. Desjardins is known for its focus on responsible investment and supporting local economies. It provides members with the opportunity to participate in decision-making processes and emphasizes commitment to the community and youth development.

📋 Description

• Solicit, develop and maintain business relationships with members and clients • Provide customer service and sell specialized products and services through multiple distribution channels • Establish advisory relationships by identifying current and potential needs and supporting client retention • Advise members and clients on specialized products and services and ensure satisfaction • Review client needs, compile and analyze data, handle requests and follow up • Assist members and clients, listen to their needs and propose personalized solutions • Help identify operational risks and opportunities for improvement • Stay current on standards, products and services in the field • Ensure member/client satisfaction and service quality according to organizational standards and procedures

🎯 Requirements

• College diploma in a related field • A minimum of two years of relevant experience • Other combinations of qualifications and relevant experience may be considered • Knowledge of French is required • Ability to establish advisory relationships and identify current and potential client needs • Ability to advise on specialized products and services • Ability to review client needs and compile and analyze data • Ability to handle requests and follow up as needed • Ability to propose personalized solutions • Knowledge of standards, products and services in the field • Action oriented • Customer Focus • Drive results • Interpersonal Savvy • Nimble learning

🏖️ Benefits

• Competitive salary and annual bonus • 4 weeks of flexible vacation starting in the first year • Defined benefit pension plan that provides predictable, stable income throughout retirement • Group insurance including telemedicine • Reimbursement of health and wellness expenses and telework equipment