Digital Care Advanced Practice Provider, NP/PA

🕒 August 12

🌵 Arizona, Colorado, +2 more states – Remote

🌵 Arizona – Remote ⛰️ Colorado – Remote 🌲 Oregon – Remote ☕ Washington – Remote

💵 $120k - $155k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 22%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Devoted Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2017

🏥 Healthcare

⚕️ Healthcare Insurance

🧘 Wellness

Healthcare • Healthcare Insurance • Wellness

Devoted Health is a healthcare company that offers Medicare Advantage plans designed to provide comprehensive health coverage with added benefits like dental, eyewear, gym memberships, and prescription drugs at competitive rates. The company emphasizes member support and service, ensuring that clients can easily navigate their benefits and access needed healthcare services. Devoted Health is committed to helping customers save money and enhance their health and wellness through a complete package of benefits and support.

📋 Description

• Deliver empathetic clinical care through real-time and asynchronous chat and other responsive care channels • Manage multiple concurrent and asynchronous patient conversations with accurate documentation and follow-through • Guide and oversee patients’ medical management using a holistic framework, including the 5M approach • Collaborate with primary care providers, specialists, pharmacy, specialty care, family members, and caregivers • Assess and provide clinical guidance and follow-up for symptoms, medication questions, lab results, and new health concerns • Escalate patients to telephone, video, in-person, urgent, or emergency care when chat is insufficient • Maintain ownership of patient needs through resolution or documented handoff • Maintain accurate and timely EHR documentation in compliance with legal, ethical, and telehealth regulations • Identify opportunities to improve patient experience and outcomes through digital workflows and proactive communication • Improve digital workflows, standardized responses, escalation pathways, and quality standards • Occasionally support broader Devoted Medical service lines • Provide flexible clinical coverage across Responsive Care queues and on-call services • Adhere to relevant laws, regulations, industry standards, patient privacy, and telehealth regulations

🎯 Requirements

• APP with three or more years of experience in primary care, house calls, internal medicine, family medicine, geriatrics, palliative care and/or urgent care • Ability to review AI-generated responses for clinical accuracy and safety • For Nurse Practitioners: active and in-good-standing RN and APRN licenses • For Physician Assistants: an active and in-good-standing Physician Assistant license • Role licensure and certification in good standing is required • Ability to get licensed in requested states within 90 days of hire date, starting at offer letter signing • Willingness to obtain licenses in additional states as needed • Prior virtual care or telehealth experience preferred • Experience working in real-time, queue-based, or high-volume telehealth clinical environments • Experience collaborating with interdisciplinary care teams and coordinating care remotely • Comfort managing complex or vulnerable patient populations in a digital-first setting • Ability to thrive in a fast-paced, rapidly evolving environment with flexibility and curiosity • Ability and willingness to work 4-10 hour shifts per week with working hours of 8am-6pm MST/PST, with consideration for EST/CST hours

🏖️ Benefits

• Employer-sponsored health, dental and vision plan with low or no premium • Generous paid time off • $100 monthly mobile or internet stipend • Stock options for all employees • Bonus eligibility for all roles excluding Director and above • Parental leave program • 401K program • Devoted Health will cover all costs and provide full administrative support for obtaining and maintaining licenses in all required states