
1001 - 5000 employees
Founded 2017
🏥 Healthcare
⚕️ Healthcare Insurance
🧘 Wellness
Healthcare • Healthcare Insurance • Wellness
Devoted Health is a healthcare company that offers Medicare Advantage plans designed to provide comprehensive health coverage with added benefits like dental, eyewear, gym memberships, and prescription drugs at competitive rates. The company emphasizes member support and service, ensuring that clients can easily navigate their benefits and access needed healthcare services. Devoted Health is committed to helping customers save money and enhance their health and wellness through a complete package of benefits and support.
🔥 0 minutes ago
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1001 - 5000 employees
Founded 2017
🏥 Healthcare
⚕️ Healthcare Insurance
🧘 Wellness
Healthcare • Healthcare Insurance • Wellness
Devoted Health is a healthcare company that offers Medicare Advantage plans designed to provide comprehensive health coverage with added benefits like dental, eyewear, gym memberships, and prescription drugs at competitive rates. The company emphasizes member support and service, ensuring that clients can easily navigate their benefits and access needed healthcare services. Devoted Health is committed to helping customers save money and enhance their health and wellness through a complete package of benefits and support.
• Deliver empathetic clinical care through real-time and asynchronous chat and other responsive care channels • Manage concurrent patient conversations while maintaining clinical accuracy, timely documentation, and follow-through • Guide and oversee patients’ medical management using a holistic framework including the 5M approach • Collaborate with primary care providers, specialists, pharmacy, and specialty care teams • Coordinate care with patients’ family members and caregivers when appropriate • Assess symptoms, medication questions, lab results, and new health concerns; provide clinical guidance and follow-up • Escalate patients to telephone, video, in-person, urgent, or emergency care when appropriate • Maintain ownership of patient needs through resolution or documented handoff • Maintain accurate and timely EHR documentation in compliance with legal, ethical, and telehealth regulations • Improve patient experience and outcomes through digital workflows and proactive communication • Contribute to standardized responses, escalation pathways, digital workflows, and quality standards • Provide flexible clinical coverage across Responsive Care queues and on-call services • Occasionally support broader Devoted Medical service lines • Adhere to applicable laws, regulations, privacy requirements, and telehealth standards
• Advanced Practice Provider (NP or PA) with three or more years of experience in primary care, house calls, internal medicine, family medicine, geriatrics, palliative care, and/or urgent care • Ability to review AI-generated responses for clinical accuracy and safety • Nurse Practitioners must hold active, in-good-standing RN and APRN licenses • Physician Assistants must hold an active, in-good-standing Physician Assistant license • Must be able to obtain licenses in requested states within 90 days of hire, beginning at offer-letter signing • Must obtain additional state licenses as needed • Ability and willingness to work 3x12s or 4x10s, with Saturday and Sunday coverage • Prior virtual care or telehealth experience preferred • Experience in real-time, queue-based, or high-volume telehealth clinical environments • Experience collaborating with interdisciplinary care teams and coordinating care remotely • Comfort managing complex or vulnerable patient populations in a digital-first setting • Flexibility and curiosity in a fast-paced, rapidly evolving environment • Must be located within one of the contiguous 50 states
• Employer-sponsored health insurance and dental and vision plan with low or no premium • Generous paid time off • $100 monthly mobile or internet stipend • Stock options for all employees • Bonus eligibility • Parental leave program • 401K program • Devoted Health covers all costs and provides full administrative support for obtaining and maintaining licenses in all required states
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