Head of Operations

🕒 August 4

🌐 Canada, Portugal – Remote

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⏰ Full Time

🔴 Lead

⚙️ Operations

👻 Ghost score 16%

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Logo of Devoted Studios

Devoted Studios

51 - 200 employees

🎮 Gaming

🤝 B2B

Gaming • Art • B2B

Devoted Studios is a US-based production management company that specializes in game development and art services. It manages a global network of over 1,900 talent, including expert art directors, producers, and tech leads. Devoted Studios optimizes external game development by leveraging international and local talent to create video game content efficiently. The company offers services such as porting, co-development, full development, and more, supporting clients through a vetted pool of artists and specialized production management. Devoted Studios aims for sustainable game development and high-quality outcomes through its unique approach to managing talent and production processes.

📋 Description

• Own delivery of the CEO’s cross-departmental initiatives end to end, including ownership, timelines, success criteria, and on-time delivery • Drive multi-department operational initiatives involving international expansion and compliance, insurance and benefits programs, IT and infrastructure, office setup, policy design, and AI adoption • Partner with Production, Finance, Legal, BD, Team Success, IT, and Recruitment leadership to align priorities and deliver shared commitments • Maintain proactive reporting on operational initiatives, including status, decisions, and milestones • Directly manage Team Success, IT, and Recruitment, setting direction, developing team leads, and driving performance and culture • Set and manage operational KPIs, staffing, organizational structure, and cross-company integration for each function • Support Team Success with culture, engagement, team lifecycle processes, and performance frameworks • Support IT with infrastructure, cybersecurity, hardware and software provisioning, and scalable support • Support Recruitment with company-wide hiring plans, candidate experience, and hiring speed • Own operational governance and international compliance across geographies, including employment structures, contractor frameworks, tax, and legal alignment • Build dashboards, reporting cadences, quarterly business reviews, operational rhythms, systems, standards, and scalable infrastructure • Champion AI integration across hiring, IT support, compliance automation, reporting, and knowledge management • Evaluate AI capabilities, partner with technical leadership on adoption programs, and model AI-forward operating habits

🎯 Requirements

• 8–15 years of operational leadership at a services, co-development, or growth-stage technology company • Track record of driving major cross-functional programs to completion in fast-moving environments • Experience running Team Success (HR), IT, and Recruitment functions, or a subset, with people-management accountability • Strong alignment experience across Legal, Finance, HR, IT, and Production • International operations experience covering employment structures, contractor compliance, and multi-country frameworks • Active use of AI tools in operational work and track record of introducing them to teams • Strong operational reporting habits and clear executive communication • Ability to thrive in a fast-paced, high-growth services business

🏖️ Benefits

• Full-time salaried role • Competitive industry benefits in Canada

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