
10,000+ employees
Founded 1859
💼 Consulting
📣 Marketing
📦 Logistics
Consulting • Marketing • Logistics
Diebold Nixdorf is a global company focused on transforming the way people bank and shop by providing innovative solutions for the banking and retail sectors. With a commitment to sustainability, Diebold Nixdorf offers scalable, AI-powered technology that enhances financial inclusion and promotes environmentally friendly operations. Their services include a range of support portals and customer experience solutions, which aim to help retail banks and grocers adapt to the evolving market demands.
🔥 1 minute ago
🌽 Illinois – Remote
⏰ Full Time
🟢 Junior
🟡 Mid-level
🔧 Field Service Engineer
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
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10,000+ employees
Founded 1859
💼 Consulting
📣 Marketing
📦 Logistics
Consulting • Marketing • Logistics
Diebold Nixdorf is a global company focused on transforming the way people bank and shop by providing innovative solutions for the banking and retail sectors. With a commitment to sustainability, Diebold Nixdorf offers scalable, AI-powered technology that enhances financial inclusion and promotes environmentally friendly operations. Their services include a range of support portals and customer experience solutions, which aim to help retail banks and grocers adapt to the evolving market demands.
• Install, debug, and provide technical maintenance for ATMs, retail, and other equipment within an assigned customer and/or product area • Perform incident handling, preventive maintenance, IMAC/R, and customer training duties • Use diagnostic tools to troubleshoot hardware and software failures • Perform component-level hardware repairs • Clean and adjust mechanical components • Configure and install applicable software • Perform routine preventive-maintenance checks according to documented procedures • Refill consumables as directed • Install, move, add, change, and remove hardware and software products • Instruct and train customers on usage and operation of installed hardware and software • Receive incident briefings and orders from dispatch • Update dispatch on unforeseen issues and provide detailed briefings on completed activities • Proactively inform customers about service status, progress, and outcomes • Identify technical or process problems and recommend improvements • Use corporate tools and processes for knowledge sharing and information gathering
• Education or equivalent work experience required • Minimum of 2-4 years of relevant experience or equivalent combination of education and experience in Field Service • Good written and verbal communication skills • Driver's license and driving record that satisfies DN's fleet requirements
• Equal opportunity employer • Diversity-valuing workplace • Access to corporate tools and processes for knowledge sharing and information gathering
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