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Field Service Technician

🔥 0 minutes ago

🌪️ Kansas, Missouri – Remote

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⏰ Full Time

🟢 Junior

🟡 Mid-level

đź”§ Field Service Engineer

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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đź‘» Ghost score 10%

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Logo of Diebold Nixdorf

Diebold Nixdorf

10,000+ employees

Founded 1859

đź’Ľ Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Diebold Nixdorf is a global company focused on transforming the way people bank and shop by providing innovative solutions for the banking and retail sectors. With a commitment to sustainability, Diebold Nixdorf offers scalable, AI-powered technology that enhances financial inclusion and promotes environmentally friendly operations. Their services include a range of support portals and customer experience solutions, which aim to help retail banks and grocers adapt to the evolving market demands.

đź“‹ Description

• Install, debug, and provide technical maintenance for ATMs, retail, and other equipment within an assigned customer and/or product area. • Perform incident handling, preventive maintenance, IMAC/R, and customer training. • Use diagnostic tools to troubleshoot hardware and software failures. • Perform component-level hardware repairs. • Clean and adjust mechanical components. • Configure and install applicable software. • Perform routine preventive-maintenance checks and refill consumables. • Install, move, add, change, and remove hardware and software products. • Instruct and train customers on installed hardware and software usage and operation. • Receive incident briefings and orders from dispatch and report unforeseen issues. • Provide detailed briefings on completed activities and proactively inform customers about status, progress, and outcomes. • Identify technical or process problems and recommend improvements. • Use corporate tools and processes for knowledge sharing and information gathering.

🎯 Requirements

• Education or equivalent work experience required. • Minimum of 2-4 years of relevant experience or equivalent combination of education and experience in Field Service. • Good written and verbal communication skills. • Driver's license and driving record that satisfies DN's fleet requirements.

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