Senior Account Manager

🔥 13 hours ago

🇺🇸 United States – Remote

💵 $87k - $100k / year

⏰ Full Time

🟠 Senior

💰 Account Manager

👻 Ghost score 0%

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Digible, Inc

WebsiteLinkedInAll Job Openings

51 - 200 employees

📣 Marketing

🏠 Real Estate

☁️ SaaS

💰 $250k Seed Round on 2018-04

Marketing • Real Estate • SaaS

Digible, Inc. is a forward-thinking marketing agency that specializes in the multifamily industry. The company provides customized paid media and organic media strategies, leveraging innovative technology and data-driven analytics to enhance client visibility and reputation. Digible, Inc. offers services including SEO, social media marketing, and reputation management, with a strong focus on customer-centric, measurable programs. As a certified Google and Meta Business Partner, Digible is recognized for its commitment to transparency in pricing and reporting, fostering a culture of passion and happiness in the multifamily sector. The company is known for its transformative approach to apartment marketing, striving to redefine industry standards.

📋 Description

• Serve as the primary strategic point of contact for a portfolio of 5–8 clients or one Enterprise Account spanning 110–130 properties • Lead quarterly business outlooks with in-depth market and portfolio analyses and data-backed expansion recommendations • Own client retention and expansion to drive measurable revenue growth • Oversee advanced cross-channel digital marketing strategy across Paid Search, Paid Social, SEO, Organic Social, Geofencing, Display, Reputation Management, Email, and Native • Utilize Account Coordinators to execute level 1 tasks • Maintain monthly retention of 96%+ and client response time under 5 hours • Lead departmental initiatives end-to-end and drive accountability for outcomes • Identify and implement AI technology for process improvement and scalability • Contribute to company-level growth initiatives • Develop case studies and success stories • Mentor Account Managers and Coordinators through check-ins, feedback, and coaching • Set and reinforce reusable team best practices • Support product demos and client onboarding for Digible’s Fiona platform • Partner with Product and Development teams on feature and platform improvements • Troubleshoot platform issues and bugs and communicate client-impacting concerns • Provide product functionality, UX, and UI improvement input based on client feedback

🎯 Requirements

• 6+ years in a client-facing role, with a proven track record of managing high-volume portfolios • 5+ years of digital marketing experience including paid search, paid social, display, and geofencing • Experience working in a fast paced agency environment • Proven success in delivering measurable growth for client portfolios • Strong leadership and mentorship skills • Demonstrated success leading Quarterly Business Reviews or equivalent executive-level client presentations • Experience leading projects or initiatives from initiation through completion • Multifamily, Senior Living, or Student Housing experience is a plus • Professional references may be requested during the hiring process

🏖️ Benefits

• Discretionary Bonus • 4-Day Work Week (32 Hour Work Week) • WFA (work from anywhere) • 3 weeks of PTO • Sick leave • Bereavement leave • 11 paid holidays • 401(k) + Match • 75% employer paid health benefits (Medical, Dental, and Vision) • $75/month reimbursement for Physical Wellness • $75/month reimbursement for Mental Wellness • $1000/year travel fund for employees who have been with Digible 3+ years • Dog-Friendly Office • Paid Parental Leave • Monthly Social Events • Weekly Lunches and Snacks for in-office employees