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Growth Key Account Manager

Job not on LinkedIn

🔥 0 minutes ago

🌏 Anywhere in the World

💵 €45k - €60k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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🗣️🇩🇪 German Required

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Logo of Digistore24 USA

Digistore24 USA

51 - 200 employees

Founded 2012

📣 Marketing

💼 Consulting

☁️ SaaS

Marketing • Consulting • SaaS

Digistore24 USA is an online sales platform offering a comprehensive solution for digital entrepreneurs. It features a large affiliate marketplace, advanced analytics for optimized sales, and tools for sales funnel optimization. The platform also provides back-office automation and conversion tools to enhance marketing and sales efficiency.

📋 Description

• Manage a dedicated customer portfolio and build long-term customer relationships • Conduct regular business reviews and calls to drive performance improvements • Advise customers on software features and their applications • Respond to technical questions in writing and by phone • Proactively identify growth opportunities to increase customer sales • Analyze sales trends, funnels, and performance data • Monitor potential revenue declines and analyze their causes • Develop solutions and optimization measures for customers’ businesses • Manage bug reports and feature requests • Maintain customer relationships at VIP customer events, business lunches, and trade fairs • Analyze and optimize sales funnels • Support customers with technical issues, APIs, upsell flows, and split tests • Conduct business review and check-in calls • Advise customers on Digistore24 features that can increase revenue and support them with setup • Review product approval processes and coordinate with the Product Approval Team • Accompany international VIP customers at customer events

🎯 Requirements

• At least two years of experience in account management • At least one year of professional experience in a technical environment • Confident presence and the ability to interact effectively with people at all organizational levels • Excellent communication skills and a solution-oriented approach to conflict resolution • Fluent German (C2) and English (at least B2), both written and spoken • Ability to communicate complex topics clearly, both verbally and in writing • Structured, reliable, and self-directed working style • Strong prioritization and planning skills • Willingness to continuously learn about new topics and current trends • Basic knowledge of HTML and CSS is a plus • Experience in online marketing is a plus

🏖️ Benefits

• 100% remote: Work permanently from home • Permanent employment available in many European countries • Work from another EU country for up to 170 days per year • Use coworking spaces for up to three days per week • 30 days of vacation based on full-time employment • Flexible working hours • Individual professional development and learning on the job • Flat hierarchies and short decision-making processes • Autonomous, results-oriented teams • Modern equipment for work • International, collaborative culture • Team lunches with Lieferando credit • Spectacular team events across Europe • Personal support and monthly one-on-one meetings • Work without a dress code and on an equal footing

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