
1001 - 5000 employees
Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITALÂŽ, the company's global data center platform, provides customers with a secure data "meeting place". Digital Realty enables its customers with the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents.
đĽ 2 minutes ago
đľ Arizona, California, +6 more states â Remote
đľ $125k - $145k / year
â° Full Time
đ Senior
đ¨ Product Designer (UI/UX)
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1001 - 5000 employees
Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITALÂŽ, the company's global data center platform, provides customers with a secure data "meeting place". Digital Realty enables its customers with the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents.
⢠Conduct qualitative and quantitative UX research to identify customer needs, pain points, opportunities, and emerging behaviors ⢠Analyze user engagement, behavioral, and conversion data to generate actionable insights and recommendations ⢠Develop personas, customer journey maps, experience models, and design hypotheses ⢠Create wireframes, user flows, prototypes, and high-fidelity designs using modern design tools ⢠Design intuitive, accessible, and customer-centered digital experiences aligned with business objectives ⢠Partner with developers, content strategists, marketers, and business stakeholders to deliver impactful digital experiences ⢠Design and support A/B testing, experimentation, and experience optimization initiatives ⢠Measure experience effectiveness and recommend improvements based on research findings and performance metrics ⢠Leverage AI-powered tools to accelerate research, ideation, prototyping, content planning, and design workflows ⢠Explore and implement AI-driven opportunities including personalization, conversational interfaces, intelligent content delivery, and AI-assisted digital journeys ⢠Help shape Digital Realty's digital ecosystem across websites, platforms, and digital customer journeys ⢠Improve how customers, prospects, partners, search engines, and AI systems discover, engage with, and consume digital experiences
⢠Bachelor's Degree ⢠5+ years of experience in UX Design, Product Design, Digital Experience Design, or related fields ⢠Strong portfolio demonstrating user-centered design methodologies and measurable business outcomes ⢠Experience conducting user research and translating customer insights into effective design solutions ⢠Advanced proficiency with Figma and modern prototyping tools ⢠Strong analytical skills with the ability to interpret user behavior, engagement, and performance data ⢠Experience documenting design specifications, workflows, and acceptance criteria ⢠Excellent communication, storytelling, stakeholder management, and presentation skills ⢠Ability to work independently and effectively within ambiguous and fast-paced environments ⢠Experience working across cross-functional teams including design, marketing, content, and development ⢠Passion for emerging technologies, AI innovation, and continuous learning ⢠Preferred: experience supporting enterprise websites, SaaS platforms, mobile applications, or digital marketing initiatives ⢠Preferred: familiarity with analytics platforms such as GA4, Adobe Analytics, or similar tools ⢠Preferred: experience designing and measuring A/B tests and conversion optimization initiatives ⢠Preferred: experience working within Agile product development environments ⢠Preferred: knowledge of AI-assisted design tools and AI-powered customer experiences ⢠Preferred: understanding of SEO, GEO/AEO, personalization strategies, and conversion rate optimization best practices
⢠Medical insurance ⢠Dental insurance ⢠Vision insurance ⢠Life insurance ⢠AD&D insurance ⢠401(k) with company match ⢠Disability benefits ⢠Wellness benefits ⢠Education benefits ⢠Employee stock purchase plan ⢠Paid time off ⢠Holidays ⢠Supportive and inclusive work environment ⢠Development opportunities ⢠Opportunities to work with people from different business areas ⢠Opportunity to put ideas into action
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