Portfolio Manager – Unified Communications

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🐊 Florida, Pennsylvania, +1 more states – Remote

🐊 Florida – Remote 🔔 Pennsylvania – Remote 🤠 Texas – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🗣️ Communications

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Sangoma

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1984

🏢 Enterprise

Communications • Enterprise • Managed Security

Sangoma is a leading business cloud, hybrid, and on-premises communications platform that provides reliable in-house solutions along with network and security services. With over 40 years of experience, Sangoma offers a wide array of products including voice, video, networking, and productivity tools designed to enhance employee efficiency and customer satisfaction. They serve over 100,000 customers, delivering tailored solutions that maximize collaboration while minimizing costs, and ensure business continuity through innovative technologies.

📋 Description

• Assess new feature requests, changes, and initiatives for business value, scope, effort, risk, dependencies, and delivery impact. • Support portfolio intake, triage, prioritization, and governance processes across multiple streams of work. • Partner with business, product, and technology leaders to support planning, sequencing, and trade-off decisions. • Coordinate across teams to manage cross-functional dependencies, blockers, and readiness for delivery. • Provide coaching and guidance to delivery teams and Scrum Masters to strengthen planning, execution discipline, and team effectiveness. • Develop, document, and continuously improve delivery operating models, governance routines, standards, and ways of working to create consistency across the delivery organization. • Build and maintain dashboards and reporting for roadmap health, milestones, dependencies, RAID items, capacity, and delivery progress. • Facilitate governance forums and ensure decisions, actions, and follow-ups are clearly documented and tracked. • Support planning and execution of programs and cross-team initiatives from initiation through delivery. • Promote practical use of workflow tools and delivery management practices, including Jira, Confluence, Kanban boards, and related reporting structures.

🎯 Requirements

• 3+ years of experience in Portfolio Management, Program Management, PMO Leadership, Product Operations, Agile Operations, or a related strategic planning function. • Proven experience managing complex portfolios, programs, or cross-functional initiatives in SaaS, cloud communications, telecommunications, or technology environments. • Strong experience with portfolio governance, roadmap planning, prioritization frameworks, capacity planning, and investment decision-making. • Demonstrated ability to assess new work requests, evaluate trade-offs, and support executive-level prioritization decisions. • Experience building executive dashboards and reporting for portfolio health, delivery progress, milestones, risks, dependencies, and resource utilization. • Strong knowledge of Agile methodologies, including Scrum, Kanban, and hybrid delivery models. • Hands-on experience with Jira, Confluence, portfolio reporting, and workflow management tools. • Excellent stakeholder management skills with the ability to influence senior leaders and drive alignment across business and technical teams. • Strong business and financial acumen, including ROI analysis, budgeting considerations, and strategic planning.

🏖️ Benefits

• Extensive Benefit Options (Health, Vision, Dental, Long & Short term Disability) effective after a short waiting period • Matching 401K program - 100% match on 4%. • Employee Stock Purchase Plan after one year of service. • Flexible Time Off & Company Holidays • Entrepreneurial work environment partnered with high growth career opportunities