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Wellness Coach

Job not on LinkedIn

🔥 13 hours ago

🇺🇸 United States – Remote

đź’µ $24 - $26 / hour

⏰ Full Time

🟡 Mid-level

đźź  Senior

đź‘» Ghost score 0%

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Logo of DirectMeds

DirectMeds

2 - 10 employees

Founded 2023

🏥 Healthcare

👥 B2C

Healthcare • B2C

DirectMeds is an Australian telehealth platform that connects patients with AHPRA-registered doctors for confidential, doctor-led consultations and prescription treatments delivered discreetly to the patient’s door. The service emphasizes fast, private care (a free 2-minute assessment and short phone consult), and currently focuses on erectile dysfunction with skin, hair loss, and weight-management treatments launching soon. All prescriptions are TGA-approved and dispensed by licensed Australian pharmacies; consultations are held outside Medicare and the company highlights encrypted, private handling of medical records.

đź“‹ Description

• Conduct scheduled one-on-one wellness coaching sessions, averaging approximately six sessions per day • Support patients throughout their full wellness journey, from onboarding and early progress through goal achievement and long-term maintenance • Review patient intake forms and physical activity logs before sessions to prepare individualized coaching guidance • Provide personalized, non-clinical recommendations related to nutrition, physical activity, routines, habits, and overall wellness • Help patients work through plateaus, stalled progress, weight-loss impediments, and other challenges • Help patients remain engaged and supported throughout their journey • Respond to team queue tickets and complete Wellness Referral outreach projects • Complete Wellness Reviews and conduct appropriate outreach to patients experiencing little to no progress • Request completed intake forms and confirm appointments via email • Identify patients who may benefit from additional medications, supplements, or wellness solutions and provide education about available options • Send individualized post-session follow-up emails with session highlights, successes, challenges, recommendations, and action plans • Track session discoveries, outcomes, and action plans in Google Sheets • Document additional pertinent session information in Zoho Notebook • Collaborate with internal teams when patient needs require additional support or escalation • Maintain professional, compassionate, and consistent communication throughout every patient interaction

🎯 Requirements

• Strong verbal and written communication skills with the ability to build trust and rapport with patients remotely • Ability to provide individualized wellness guidance while remaining within the non-clinical scope of the coaching role • Strong organizational skills and attention to detail • Ability to review patient information and translate it into actionable, easy-to-understand wellness recommendations • Comfortable discussing nutrition, physical activity, healthy habits, motivation, and lifestyle changes • Ability to support and motivate patients experiencing plateaus, setbacks, or stalled progress • Strong follow-up and documentation skills • Ability to manage multiple patient sessions, outreach responsibilities, and administrative tasks throughout the day • Comfortable working independently in a fast-paced, remote environment • Proficiency with computers, email, spreadsheets, and digital documentation platforms • A reliable personal laptop or desktop computer • A quality headset for virtual patient sessions and meetings • High-speed internet connection • A professional, private workspace suitable for conducting patient sessions remotely • Preferred: Previous experience in wellness coaching, health coaching, nutrition, fitness, patient support, healthcare, telehealth, or another patient-facing environment • Preferred: Experience supporting patients through long-term health, wellness, or weight-management goals • Preferred: Experience with patient retention, engagement, or ongoing care programs • Preferred: Familiarity with Google Workspace, Google Sheets, Zoho, CRM platforms, or similar documentation systems • Preferred: Knowledge of wellness programs, nutritional strategies, physical activity recommendations, GLP-1 medications, peptides, NAD+, supplements, or other wellness and longevity solutions

🏖️ Benefits

• Comprehensive benefits package, including Health, Dental, and Vision • Fully remote position • Paid time off and company holidays • Opportunities for career growth within a rapidly scaling company • Exposure to innovative therapies and programs in health, wellness, and longevity • Meaningful, ongoing relationships with patients and support for their long-term success

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