VA Claims Clerk

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Logo of disABILITY LINK

disABILITY LINK

11 - 50 employees

🤝 Non-profit

🌍 Social Impact

Non-profit • Social Impact

disABILITY LINK is a nonprofit organization dedicated to supporting people with disabilities. The organization focuses on advocacy, employment opportunities, health and wellness, and independent living skills. disABILITY LINK provides various programs and services such as assistive technology, SNAP/food stamps application site, peer support, and transportation training. They host events and programs to empower youth and adults with disabilities and work towards improving accessibility in community resources and services. The organization also addresses issues related to health disparities and COVID-19 impacts on the disabled community.

📋 Description

• Learning the VA practice area and working in the firm’s various systems, databases, and applications • Receiving, screening, and processing inbound & outbound documents/files, along with ensuring the documents are efficiently and accurately associated with the correct client files • Re-naming documents, and uploading to the appropriate location in the firm's case management software • Update the firm's case management files with all client conversations, pertinent correspondence, and information • Assist the VA Teams by researching information and downloading documents from various sources • Respond to client phone calls and portal messages in a timely manner • Assist VA Disability team members with tasks and client communications when they are on vacation or unavailable • Assist with the training of new VA Claims Clerks and other team members.

🎯 Requirements

• Minimum 1 year of working in a professional/office environment • High School Diploma • High proficiency in reading, writing and speaking English • Excellent oral, written, and interpersonal communication skills • Excellent data entry skills • Ability to type 30 wpm • Proficiency in MS Office 365 and Adobe Acrobat required • Attention to detail and accuracy • Ability to work with a high level of confidentiality • Ability to work swiftly while managing time and remaining organized • Positive attitude and excellent work ethic • Experience with veterans issues or knowledge regarding the VA is preferred.

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