Senior Associate, Network Analytics

🕒 June 24

🐻 Alaska, Hawaii – Remote

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💵 $100k - $110k / year

⏰ Full Time

🟠 Senior

👻 Ghost score 30%

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Logo of Diverge Health

Diverge Health

51 - 200 employees

🏥 Healthcare

⚕️ Healthcare Insurance

🌍 Social Impact

Healthcare • Healthcare Insurance • Social Impact

Diverge Health is a company dedicated to empowering primary care practices to deliver the highest quality care to underserved patients. The company provides infrastructure support to primary care providers, including highly trained community health teams, administrative aids, and technology solutions for local population health management. Diverge Health aims to enhance healthcare outcomes and assist practices in transitioning to value-based payment models. The company grew its foundation by acquiring the intellectual property of City Health Works, focusing on deploying trusted community health workers to assist patients in effectively managing care and reducing complications. Diverge Health plays a pivotal role in improving primary care delivery, patient health literacy, and providing better financial performance and provider satisfaction for payors.

📋 Description

• Lead end-to-end roster operations, including contract accuracy review, payer submission gatekeeping, final submission delivery to Payer Account Management, and master roster maintenance • Build expertise across market practices, provider hierarchies, payer alignments, and contractual nuances • Produce network maps, analytics, and insights supporting strategy, leadership, and field teams • Manage complex Excel-based rosters and maintain accurate network data across Salesforce, SharePoint, and related systems • Conduct self-audits, enforce version control, and identify data integrity issues before they reach downstream stakeholders • Partner with Technology and the Senior Manager of Strategic Operations on Salesforce roster-data integration, system design, vendor evaluations and implementations, UAT, and validation • Identify workflow inefficiencies and lead process redesign and implementation • Document process changes, drive adoption, and ensure consistent execution across markets • Collaborate with Practice Operations and Practice Liaisons on roster updates, new practice onboarding, and data accuracy across platforms • Provide flexible operational support as the team grows

🎯 Requirements

• 3–5 years of experience in consulting, data and analytics, or healthcare operations • Bachelor's degree in business, healthcare administration, or a related field • Advanced Excel skills, including managing large, complex datasets • Proficiency in Salesforce or a comparable CRM • Strong analytical ability to interpret data trends, identify gaps, and translate findings into actionable summaries • Exceptional attention to detail and high accuracy standards • Strong organizational and written and verbal communication skills • Ability to manage multiple workstreams and proactively engage stakeholders around complex data • Candidates must be authorized to work in the United States without employer sponsorship, now or at any time in the future • Familiarity with healthcare systems, payer and provider dynamics, and primary care operations preferred • Experience in a growth-stage or startup environment preferred

🏖️ Benefits

• Full-time, exempt, salaried position • Equal employment opportunity and inclusive workplace commitment

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