Senior Associate, Network Operations

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🔥 3 minutes ago

🐻 Alaska, Hawaii – Remote

🐻 Alaska – Remote 🌺 Hawaii – Remote

💵 $100k - $110k / year

⏰ Full Time

🟠 Senior

🌐 Network Operations

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Diverge Health

WebsiteLinkedInAll Job Openings

51 - 200 employees

⚕️ Healthcare Insurance

🌍 Social Impact

🏢 Enterprise

Healthcare Insurance • Social Impact • Enterprise

Diverge Health is a company dedicated to empowering primary care practices to deliver the highest quality care to underserved patients. The company provides infrastructure support to primary care providers, including highly trained community health teams, administrative aids, and technology solutions for local population health management. Diverge Health aims to enhance healthcare outcomes and assist practices in transitioning to value-based payment models. The company grew its foundation by acquiring the intellectual property of City Health Works, focusing on deploying trusted community health workers to assist patients in effectively managing care and reducing complications. Diverge Health plays a pivotal role in improving primary care delivery, patient health literacy, and providing better financial performance and provider satisfaction for payors.

📋 Description

• Serve as the organization's subject matter expert on our provider network • Own the accuracy, integrity, and management of practice and provider data • Manage end-to-end roster processes • Build deep expertise across our markets and payer relationships • Partner closely with Payer Account Management, Network Development, Practice Operations, and Market Presidents to keep our provider data accurate • Bring analytical rigor and operational precision to payer submissions and contract accuracy reviews • Contribute to CRM development and process improvement • Help build the systems and workflows that will support Diverge's continued growth.

🎯 Requirements

• 3–5 years of experience in consulting, data and analytics, or healthcare operations; a background combining analytical rigor with operational execution is strongly preferred • Bachelor's degree in business, healthcare administration, or a related field • Advanced Excel skills — you are comfortable managing large, complex datasets with precision and consistency • Proficiency in Salesforce or a comparable CRM; experience contributing to system builds or testing is a strong plus • Strong analytical ability — you can interpret data trends, identify gaps, and translate findings into clear, actionable summaries • Exceptional attention to detail; you catch errors before they reach others and hold yourself to a high accuracy standard • Strong organizational and communication skills, written and verbal, with the ability to manage multiple workstreams and proactively engage stakeholders at all levels around complex data.

🏖️ Benefits

• Candidates must be authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.