Travel Customer Service

Job not on LinkedIn

🕒 September 5

🔔 Pennsylvania – Remote

infoinfo

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

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Logo of dnata Travel Group

dnata Travel Group

5001 - 10000 employees

Founded 1959

💼 Consulting

📦 Logistics

🏨 Hospitality

Consulting • Logistics • Hospitality

dnata Travel Group is a global aviation and travel services provider offering airport operations, ground handling, cargo, inflight and VIP catering, retail services, private aviation and leisure travel (B2B and B2C) across multiple countries. The company supports airlines and airports with end-to-end passenger, cargo and travel solutions and emphasizes safety, sustainability and service excellence.

📋 Description

• Provide assistance through email, chat, and phone communication • Help with itinerary changes, updates, and general travel questions • Provide destination and travel guideline information • Follow up with travelers before departure • Resolve concerns while maintaining a positive customer experience

🎯 Requirements

• Customer support experience preferred • Friendly and professional communication style • Reliable and organized • Comfortable using online tools and learning new systems • Interest in travel and client satisfaction

🏖️ Benefits

• Remote work flexibility • Training provided • Ongoing team support • Professional development opportunities • Access to travel-related perks

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