Patient Care Coordinator

🔥 2 hours ago

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DocGo

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

⚕️ Healthcare Insurance

🚗 Transport

☁️ SaaS

Healthcare Insurance • Transport • SaaS

DocGo is a healthcare technology company shaping the future of healthcare delivery by reimagining how healthcare services are provided. With proprietary technology and skilled clinicians, DocGo delivers population health programs for governments, value-based arrangements for payers, medical transportation for hospitals, and mobile healthcare solutions that aim to keep patients at home and out of hospitals. They emphasize proactive, on-demand, and mobile healthcare solutions, offering services such as urgent care, preventive services, and chronic condition management. Operating in over 30 US states and the UK, DocGo is committed to increasing access to healthcare and improving patient outcomes through technology-driven, compassionate care.

📋 Description

• Reviews remote monitoring software daily for transmission data and alerts • Identifies ALERTS that require immediate attention and notifies clinical staff • Performs remote device interrogation and/or follow up • Documents appropriately in database regarding patient remotes • Enters findings and appropriate communication contact per Clinic Management protocol • Coordinates all device monitoring programs such as Merlin.net, CareLink, Biotronik and Latitude • Uploads and reviews daily CIED reports per protocols • Maintain knowledge of new developments in device technology • Be a resource for remote device management for the practice physicians and clinical staff • Responsible for contributing to company oversight and information security functions as outlined in the employee handbook under ‘Remote Employee HIPAA Guidelines • Resolves issues appropriate to position.

🎯 Requirements

• International Board of Heart Rhythm Examiners (IBHRE) certification including CCDS, CDRMS, or IBHRE Testamur is preferred (Completion of IBHRE certification will be required within one year of hire) • Certified Rhythm Analysis Technician (CRAT) certification is required prior to start of employment for applicants without current IBHRE certification • Possess strong cardiac device knowledge, and cardiac rhythm interpretation • Able to create device transmission reports which capture all relevant data • Experience with analysis of Abbott, Boston Scientific, Biotronik, and Medtronic remote device transmissions • Strong patient education skills • Capable of working independently and demonstrate self-motivation • Must be patient, empathetic, reliable and flexible • Strong interpersonal and communication skills • Excellent leadership and documentation skills • Demonstrates professionalism in all interactions to create a positive experience • Adheres to the CRMS policy • Exudes confidence and positive body language • Understanding of all HIPAA regulations and the need to strictly adhere to them.

🏖️ Benefits

• Paid Time Off • Medical, Dental and Vision coverage with company as well as individual contribution • 401k (individual contribution only) • Paid Sick Leave