Lifestyle & Wellness Coach – NBC-HWC

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🔥 18 minutes ago

🗣️🇪🇸 Spanish Required

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Doctor On Demand

201 - 500 employees

Founded 2013

🏥 Healthcare

📡 Telecommunications

☁️ SaaS

💰 Venture Round - Doctor On Demand on 2020-09

Healthcare • Telecommunications • SaaS

Doctor On Demand is a virtual healthcare provider that offers on-demand telemedicine services including primary care, urgent care, behavioral health (therapy), and specialty consultations. It provides 24/7 virtual visits with board-certified clinicians, mental health professionals, and access to second opinions and care navigation. The service is offered as a covered benefit through employers, health plans, and other organizations, and is accessible via an app that integrates billing advocacy, claims support, and in-person care coordination when needed.

📋 Description

• Responsible for providing individuals with coaching and strategies designed to assist members in better managing life concerns such as stress, relationships, communication and career, etc. • Excel at empathetic listening, motivational interviewing and building strong rapport through text-based chat • Have excellent communication, writing and typing skills (spelling, grammar, syntax) • Create a sense of caring, openness, and calmness through text-based chat • Have the ability to relate to others and connect quickly • Accept and provide referrals to / from other clinical providers and refer members to other available benefits and resources • Creative and strong critical thinker • Are comfortable and have demonstrated experience with using multiple technological tools in your day-to-day; you are able to adapt and grow with technological developments quickly • Are a culturally responsive provider, open to and capable of working with diverse populations • Are able to remain calm under pressure and multi-task when necessary • Special projects, initiatives, and other job duties as assigned

🎯 Requirements

• NBHWC or ICF Master Level Certification required • LPN background / license in addition to certification is preferred • 3+ years experience addressing behavioral health, medical, and life transition challenges with clients. • Experience working in an electronic health record system or have previous database experience • Experience with triage and working within a team-based care model in a virtual setting • Experience with team collaboration and coordination of care with external sources. • Fluency in Spanish and ability to provide coaching in Spanish is a plus • Experience working with multi-cultural and variable socioeconomic populations highly desired

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