Senior Project Coordinator, Practice Transformation

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🕒 July 17

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Doctors of BC

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1900

💼 Consulting

🛡️ Insurance

🏥 Healthcare

Consulting • Insurance • Healthcare

Doctors of BC is a professional non-profit association representing physicians in British Columbia that provides advocacy, negotiated benefits, practice supports, education, and resources to help doctors deliver high-quality patient-centered care. It offers services including pay and contract guidance, billing and audits support, insurance and benefits administration, physician health programs, continuing medical education, digital health policy engagement, and member-exclusive programs and discounts. Doctors of BC also partners with government and health authorities on policy, quality improvement, and Indigenous reconciliation efforts.

📋 Description

• Reporting to the Senior Manager, Service Delivery, the Senior Project Coordinator, Practice Transformation (PT) plays a key role in supporting the effective delivery of practice supports to family physicians. • The position coordinates the continuous improvement of core operational processes that enable responsive, high-quality service delivery for the Practice Support Program and the Doctors Technology Office. • A primary responsibility of the Senior Project Coordinator is leading the coordination of the centralized intake process, ensuring practice support requests are accurately triaged, prioritized and assigned to the appropriate Practice Transformation teams. • Additionally, the Senior Project is responsible for intake measurement and analysis for reporting to the various committees and organization to identify trends, enabling data informed decision making and continuous improvement. • Beyond central intake, the Senior Project Coordinator plays an integral role supporting a range of strategic and operational initiatives including optimization and development of internal processes, the implementation of new business applications and priorities identified through the annual FPSC workplan. • The role works collaboratively across teams to strengthen operations effectiveness and enhance the experience of and impact for physicians accessing support through the Practice Support Program and the Doctors Technology Office - both flagship programs of the FPSC.

🎯 Requirements

• A university degree and/or recognized professional designation in a related field, and up to four years of progressive and related experience; or an equivalent level of related work experience in lieu of post-secondary education • Significant knowledge of a specialized functional area as well as comprehensive knowledge of the discipline is required. • Experience in project management and adept at balancing significant concurrent activities and projects with attention to detail and effective time management. • Ability to apply logical, and evaluative thinking to define problems, collect information, establish facts and determine optimal solutions • Excellent interpersonal, communication and relationship management skills, with a demonstrated ability to interact with highly trained professionals and senior managers. • Excellent research and writing skills and proven ability to develop clear and concise communication • Demonstrated proficiency with PC based software, particularly Microsoft PowerPoint, Word, Excel, and Outlook.