Workers Compensation Analyst

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⚔️ Virginia – Remote

⚔️ Virginia – Remote

💵 $70k - $77k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Analyst

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Dollar Tree Stores

WebsiteLinkedInAll Job Openings

10,000+ employees

📦 Logistics

💼 Consulting

🍽️ Food & Beverage

💰 $370M Post-IPO Equity - Dollar Tree on 2019-01

Logistics • Consulting • Food & Beverage

Dollar Tree Stores is a U. S. -based discount variety retail chain that operates thousands of physical stores, supported by distribution centers and a corporate headquarters. The company focuses on offering low-priced goods and value-driven shopping experiences to consumers, and emphasizes employee development, inclusive workplace culture, and benefits for its associates. Dollar Tree’s operations include store retailing, logistics and distribution, and corporate support functions.

📋 Description

• Manage all aspects of workers’ compensation claims administration from intake through resolution • Support oversight and ongoing monitoring of workers’ compensation claims in partnership with Sedgwick • Track and coordinate associate injury claims, medical care, claim handling, and wage replacement payments • Monitor work status, return-to-work activity, and payroll alignment • Partner with HR, Payroll, Operations, Stores, Distribution Centers, EH&S, and field leadership on investigations and claim resolution • Review claim activity, documentation, reserves, settlements, and litigation status • Identify, prioritize, and escalate complex, high-exposure, litigated, or sensitive claims to the Workers’ Compensation Manager • Participate in claim review meetings with TPAs, defense counsel, brokers, and other claim partners • Assist with defense counsel assignment, site visits, documentation requests, witness preparation, and litigation support • Coordinate with Legal and Employment Practices teams on incidents involving misconduct, policy violations, or legal considerations • Provide claim handling recommendations to TPAs regarding investigations, reserves, settlements, and claim strategy • Track reserve activity, settlement discussions, approval needs, and claim outcomes • Respond to inquiries related to workers’ compensation, leave of absence, ADA accommodations, and return-to-work matters • Monitor and support administration of Critical Incident Pay • Maintain accurate claim documentation, system updates, and reporting • Analyze claim and program data to identify trends, discrepancies, risks, and improvement opportunities • Provide recommendations for process, policy, procedural, compliance, and operational improvements • Maintain confidentiality of medical, legal, payroll, and associate information • Support compliance with applicable state, local, and federal workers’ compensation regulations and reporting requirements

🎯 Requirements

• Bachelor’s degree in Risk Management, Business Administration, Finance, Human Resources, Insurance, or a related field preferred; equivalent relevant experience may be considered • 3-5+ years of workers’ compensation, insurance, claims administration, risk management, or related experience • Experience supporting or administering a multi-state workers’ compensation program • Experience in retail, distribution, hospitality, or another high-volume, multi-location environment • Experience working directly with Third-Party Administrators (TPAs), insurance carriers, brokers, defense counsel, managed care providers, and other claims vendors • Working knowledge of workers’ compensation laws, benefit administration, claims management practices, and state-specific regulatory requirements • Familiarity with OSHA, FMLA, ADA/ADAAA, leave of absence programs, and the interaction of those programs with workers’ compensation claims • Working knowledge of medical and legal terminology related to occupational injury and workers’ compensation claims • General understanding of insurance adjusting practices and the workers’ compensation claim lifecycle • Experience reviewing payroll records, wage statements, average weekly wage calculations, wage replacement benefits, payroll reconciliation, reserve activity, and benefit coordination • Experience utilizing a Risk Management Information System (RMIS) and/or workers’ compensation claims management platform • Proficiency in Microsoft Excel, Outlook, Word, and other business applications • Experience analyzing claim and program data to identify trends, discrepancies, risks, and opportunities for improvement • Strong understanding of workers’ compensation claims management principles, claim handling practices, and multi-state regulatory requirements • Strong analytical, critical-thinking, and problem-solving abilities • Ability to investigate discrepancies, identify root causes, and work collaboratively toward resolution • Demonstrated ability to work independently, exercise sound judgment, take ownership of responsibilities, and appropriately escalate issues when needed • Ability to manage a high volume of claims, competing priorities, and time-sensitive deadlines in a fast-paced environment • Strong sense of urgency, accountability, responsiveness, and follow-through • Excellent organizational and time-management skills with strong attention to detail and accuracy • Strong written and verbal communication skills • Ability to build and maintain effective working relationships with internal and external stakeholders • Ability to interpret claims and program data and translate findings into meaningful observations and actionable recommendations • Ability to perform mathematical calculations related to wage replacement benefits, benefit coordination, payroll reconciliation, reserve monitoring, and claims data review • Ability to adapt quickly to changing regulations, systems, priorities, processes, and business needs • Demonstrated professionalism and discretion when handling confidential, sensitive, medical, legal, and associate information

🏖️ Benefits

• 10% bonus • Medical insurance • Pharmacy insurance • Dental insurance • Vision insurance • Employee Assistance Program • Retirement plans with matching contribution • Employee Stock Purchase Program • Educational Assistance • Access to PerkSpot, an employee discount platform for goods and services

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