Referral Intake Specialist

🔥 1 hour ago

🌵 Arizona – Remote

🌵 Arizona – Remote

💵 $28 - $33 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Donor Network of Arizona

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1993

🏥 Healthcare

🤝 Non-profit

⚕️ Healthcare Insurance

Healthcare • Non-profit • Healthcare Insurance

Donor Network of Arizona is a nonprofit organization and the federally designated organ procurement organization (OPO) for the state of Arizona. It administers the state donor registry, coordinates organ and tissue donation and recovery, supports donor families and transplant recipients, provides education and outreach to increase donor registration, and partners with healthcare professionals and community organizations. DNA offers online registration, resources for families, professional partnerships, volunteer opportunities, and campaigns to promote donation. Based in Tempe, AZ, it operates with a focus on saving lives through organ and tissue donation.

📋 Description

• Evaluate referrals and assess donor suitability • Collaborate with healthcare professionals to maximize donation opportunities across Arizona • Maximize the organ referral and evaluation process in collaboration with referral, clinical, hospital, and medical staff • Communicate with appropriate professional staff and review patient medical records for donation options • Perform initial telephone evaluations to determine gross suitability for organ donation • Perform full chart reviews to assess donor suitability • Collaborate with internal staff to manage open referrals, including daily follow-up and optimizing referral outcomes and processes • Provide basic education to hospital staff about the donation process, continuity of care, and referral progress • Facilitate family conversations regarding donation when immediately needed • Collaborate with hospital staff to determine appropriate timing for family counseling and conversations • Work day or night shifts, including approximately four weekend shifts per month and two to three major winter holidays annually

🎯 Requirements

• Strong critical thinking and clinical assessment skills • Excellent communication and relationship-building abilities • Ability to make informed decisions in fast-paced, emotionally sensitive situations • Strong organizational skills and attention to detail • Experience reviewing medical records and interpreting clinical information preferred • Healthcare, organ donation, transplant, or related clinical experience preferred • 1-2 years of experience as an EMT-P, LPN, RT, medical scribe, or previous OPO experience • 1 year experience with medical terminology • EMT-P, LPN or RT license preferred • Associate or Bachelor’s Degree or relevant medical certification preferred • 1-2 years of OPO experience preferred • Must reside within the state of Arizona

🏖️ Benefits

• Annual organizational incentive program • Medical, dental & vision insurance • Employer paid life insurance • Short/long-term disability coverage • Voluntary life insurance options • 403(b) employer match and profit sharing program • Tuition assistance program • Employee wellness & assistance programs • Inclusive and mission-driven culture recognized as a Top Workplace in Arizona • Tobacco-free, drug-free workplace

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