Community Associate

🕒 2 days ago

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DraftKings Inc.

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

🎲 Gambling

🎮 Gaming

👥 B2C

Gambling • Gaming • B2C

DraftKings Inc. is a digital sports entertainment company operating a leading online sportsbook, daily fantasy sports, and casino platform that delivers real-money betting and gaming experiences via web and mobile apps. It combines sports data, analytics, and content to engage fans, provides marketing and VIP/loyalty programs, and maintains global teams across engineering, product, compliance, and customer experience while emphasizing responsible gaming.

📋 Description

• Be an everyday presence in our Discord server, engaging authentically with our players across channels, topics, and live sports moments. • Serve as a trusted point of contact, responding quickly and helpfully to player questions and needs. • Create and execute community-first campaigns including giveaways, AMAs, live chats, and themed events in partnership with internal and external teams. • Monitor sentiment, player behavior, and emerging trends, and share insights regularly to improve products, features, and the overall experience. • Champion the community’s voice across the company while upholding our brand tone and standards. • Support coverage during sports-heavy periods — evenings, weekends, and big game days (on rotation).

🎯 Requirements

• At least 1 year of experience building, moderating, or supporting digital communities; preferably around sports, gaming, or consumer brands. • Deep familiarity with Discord, including mod tools, roles, bots, and engagement features. • Proven ability to create thumb-stopping content and conversations tailored to specific communities. • Excellent written communication skills with a flexible tone: professional, playful, empathetic — whatever the moment calls for. • A strong sense of urgency and ownership — you’re fast, proactive, and solutions-focused. • An understanding of Sportsbook or Daily Fantasy Sports products and can talk betting lines, big games, or prop picks without missing a beat. • Experience moderating high-volume communities or social platforms during live events is a plus. • Knowledge of responsible gaming practices and customer safety.

🏖️ Benefits

• bonuses • equity • benefits as applicable