Player Development Executive

🔥 17 minutes ago

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DraftKings Inc.

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

🎮 Gaming

⚽ Sports

👥 B2C

Gaming • Sports • B2C

DraftKings Inc. is a global company known for providing innovative products and experiences primarily in the sports betting and fantasy sports sectors. The company boasts a strong presence across multiple countries, aiming to deliver exceptional customer moments and overcoming challenges through teamwork and persistence. At DraftKings, innovation in engineering, analytics, and product development is key, with a focus on creating unforgettable customer experiences in sportsbook and casino operations. The company emphasizes a dynamic work culture, inclusion, equity, and global collaboration within its diverse teams.

📋 Description

• Play a crucial role in the growth and development of our VIP player base. • Drive net revenue through proactive sales tactics and promote outstanding services to new and existing VIP customers. • Work closely with other internal teams and stakeholders to manage and deliver our signature VIP experience. • Develop and maintain strong relationships with premier players through providing services and building player loyalty. • Drive key VIP sales metrics, contributing to customer engagement, market share, and net revenue. • Execute against all VIP policies and guidelines, including responsible gaming policies. • Compile and analyze data to identify trends to maximize player performance. • Proactively offers solution-based suggestions to help enhance the customer experience. • Participate in the escalation process and work with customers and other internal teams to provide a timely resolution.

🎯 Requirements

• Must live within 45 minutes of downtown Indianapolis. • Bachelor's Degree in Business, Marketing or related field and 5 years related experience in the Gaming, Hospitality, Sales, and/or Marketing industry. • Passion for improving the player experience, problem-solving, and promoting positivity amongst the team. • Demonstrated success in identifying and implementing strategies that improve operational efficiency. • Knowledge and ability to increase revenues and control expenses. • Thorough understanding of Sports Betting markets and other related products. • Must be able to obtain and maintain required State Gaming Licenses.

🏖️ Benefits

• bonus • equity • benefits as applicable