Account Manager

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🔥 8 minutes ago

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Logo of Dragonfly Health

Dragonfly Health

1001 - 5000 employees

Founded 2004

🤝 B2B

☁️ SaaS

💊 Pharmaceuticals

💰 Secondary market on 2021-12

B2B • SaaS • Pharmaceuticals

<Dragonfly Health> is a care-at-home data, technology, and service platform that integrates durable medical equipment (DME) and pharmacy solutions. Formed from StateServ and Delta Care Rx, Dragonfly Health operates a 50-state provider network focused on hospice and post-acute care, using advanced technology and business intelligence to orchestrate orders, deliveries, and improve operational efficiency and patient satisfaction.

📋 Description

• Build and maintain strong relationships with hospice clients and key stakeholders • Deliver the company’s value proposition consistently through brand-aligned account management • Partner with Clinical Managers to support appropriate medication utilization, patient care, and cost control • Lead regular client reviews by creating agendas, coordinating pre-call preparation, documenting notes and deliverables • Maintain accurate account documentation in Salesforce • Support onboarding, implementations, and interface activities, including post-go-live training

🎯 Requirements

• Bachelor’s degree in healthcare administration, Nursing, Business Administration, Pharmacy, or related field required • 3+ years of experience in healthcare account management, client services, hospice operations, pharmacy services, clinical support, or a related healthcare environment required • Clinical licensure (RN, LPN, RPh, or PharmD) preferred but not required • Relevant healthcare, hospice, account management, or project management certifications preferred

🏖️ Benefits

• 30% to 50% travel for client-facing meetings • Flexible working hours

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