
1001 - 5000 employees
Founded 2004
đĽ Healthcare
âď¸ SaaS
đ Pharmaceuticals
đ° Secondary market on 2021-12
Healthcare ⢠SaaS ⢠Pharmaceuticals
<Dragonfly Health> is a care-at-home data, technology, and service platform that integrates durable medical equipment (DME) and pharmacy solutions. Formed from StateServ and Delta Care Rx, Dragonfly Health operates a 50-state provider network focused on hospice and post-acute care, using advanced technology and business intelligence to orchestrate orders, deliveries, and improve operational efficiency and patient satisfaction.
đĽ 1 minute ago
đ Pennsylvania â Remote
â° Full Time
đ˘ Junior
đ Pharmacist
đŤđ¨âđ No degree required
đť Ghost score 10%
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1001 - 5000 employees
Founded 2004
đĽ Healthcare
âď¸ SaaS
đ Pharmaceuticals
đ° Secondary market on 2021-12
Healthcare ⢠SaaS ⢠Pharmaceuticals
<Dragonfly Health> is a care-at-home data, technology, and service platform that integrates durable medical equipment (DME) and pharmacy solutions. Formed from StateServ and Delta Care Rx, Dragonfly Health operates a 50-state provider network focused on hospice and post-acute care, using advanced technology and business intelligence to orchestrate orders, deliveries, and improve operational efficiency and patient satisfaction.
⢠Perform accurate prescription data entry in accordance with company policies, IPU standards, and regulatory requirements ⢠Update patient records timely and precisely ⢠Use pharmacy systems and Microsoft applications, including Docuware, Outlook, Excel, Word, Teams, Zetafax, and Infinity ⢠Review and process faxed medication orders ⢠Verify and clarify medication-order information with hospices and document interactions ⢠Apply knowledge of brand and generic drug names, formulary guidelines, and medication profiling standards to maintain accurate MARs and patient profiles ⢠Meet IPU goals for profile accuracy, call quality, and operational compliance ⢠Support Automated Dispensing System troubleshooting and after-hours protocols ⢠Provide customer service, E3 support, Vitas E3 support, and PCO-related urgent processing ⢠Maintain detailed call logs and interaction documentation ⢠Assist local pharmacies with adjudication of emergent medication claims and escalate urgent requests ⢠Support compliance initiatives and ADS reporting, tracking, and trending ⢠Collaborate with internal and external stakeholders to resolve prescription-related issues and improve IPU processes ⢠Perform other duties as assigned
⢠High school diploma or equivalent ⢠CPhT preferred ⢠Pharmacy Technicians residing in Pennsylvania must be registered with PA Board of Pharmacy or obtain registration prior to internal deadline ⢠Pharmacy Technicians residing in Tennessee must be registered with TN Board of Pharmacy ⢠One (1) year of pharmacy technician data entry experience (2 years preferred) ⢠Good knowledge of brand and generic drug names ⢠Familiarity with drug formularies ⢠Ability to work independently and accurately in a fast-paced environment ⢠Ability to comprehend documents received via fax ⢠Excellent verbal and written communication skills ⢠Ability to manage multiple priorities efficiently with attention to detail ⢠Excellent problem-solving and critical thinking skills ⢠Ability to oversee workflow effectively in remote sites ⢠Accurate and efficient typing/data-entry skills ⢠Proficiency with pharmacy-based systems for prescription data entry, Windows-based applications, and Microsoft Office Suite ⢠Self-motivated with a strong work ethic and professional integrity ⢠Ability to provide a high-speed DSL or cable internet connection for a home office ⢠Dedicated space without ongoing interruptions to protect member PHI / HIPAA information ⢠Schedule flexibility in work hours ⢠Ability to sit or stand seven (7) to ten (10) hours per shift, with possible extended hours ⢠Finger dexterity to operate office equipment ⢠Ability to lift up to twenty-five (25) pounds occasionally ⢠Required visual acuity and ability to hear normal sounds
⢠Remote, work-from-home position ⢠Overnight schedule ⢠Flexible work hours ⢠No travel required ⢠Reasonable accommodations may be made for individuals with disabilities
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