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IPU Pharmacy Technician, Overnight

Job not on LinkedIn

🔥 1 minute ago

🔔 Pennsylvania – Remote

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⏰ Full Time

🟢 Junior

💊 Pharmacist

🚫👨‍🎓 No degree required

👻 Ghost score 10%

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Logo of Dragonfly Health

Dragonfly Health

1001 - 5000 employees

Founded 2004

🏥 Healthcare

☁️ SaaS

💊 Pharmaceuticals

💰 Secondary market on 2021-12

Healthcare • SaaS • Pharmaceuticals

<Dragonfly Health> is a care-at-home data, technology, and service platform that integrates durable medical equipment (DME) and pharmacy solutions. Formed from StateServ and Delta Care Rx, Dragonfly Health operates a 50-state provider network focused on hospice and post-acute care, using advanced technology and business intelligence to orchestrate orders, deliveries, and improve operational efficiency and patient satisfaction.

📋 Description

• Perform accurate prescription data entry in accordance with company policies, IPU standards, and regulatory requirements • Update patient records timely and precisely • Use pharmacy systems and Microsoft applications, including Docuware, Outlook, Excel, Word, Teams, Zetafax, and Infinity • Review and process faxed medication orders • Verify and clarify medication-order information with hospices and document interactions • Apply knowledge of brand and generic drug names, formulary guidelines, and medication profiling standards to maintain accurate MARs and patient profiles • Meet IPU goals for profile accuracy, call quality, and operational compliance • Support Automated Dispensing System troubleshooting and after-hours protocols • Provide customer service, E3 support, Vitas E3 support, and PCO-related urgent processing • Maintain detailed call logs and interaction documentation • Assist local pharmacies with adjudication of emergent medication claims and escalate urgent requests • Support compliance initiatives and ADS reporting, tracking, and trending • Collaborate with internal and external stakeholders to resolve prescription-related issues and improve IPU processes • Perform other duties as assigned

🎯 Requirements

• High school diploma or equivalent • CPhT preferred • Pharmacy Technicians residing in Pennsylvania must be registered with PA Board of Pharmacy or obtain registration prior to internal deadline • Pharmacy Technicians residing in Tennessee must be registered with TN Board of Pharmacy • One (1) year of pharmacy technician data entry experience (2 years preferred) • Good knowledge of brand and generic drug names • Familiarity with drug formularies • Ability to work independently and accurately in a fast-paced environment • Ability to comprehend documents received via fax • Excellent verbal and written communication skills • Ability to manage multiple priorities efficiently with attention to detail • Excellent problem-solving and critical thinking skills • Ability to oversee workflow effectively in remote sites • Accurate and efficient typing/data-entry skills • Proficiency with pharmacy-based systems for prescription data entry, Windows-based applications, and Microsoft Office Suite • Self-motivated with a strong work ethic and professional integrity • Ability to provide a high-speed DSL or cable internet connection for a home office • Dedicated space without ongoing interruptions to protect member PHI / HIPAA information • Schedule flexibility in work hours • Ability to sit or stand seven (7) to ten (10) hours per shift, with possible extended hours • Finger dexterity to operate office equipment • Ability to lift up to twenty-five (25) pounds occasionally • Required visual acuity and ability to hear normal sounds

🏖️ Benefits

• Remote, work-from-home position • Overnight schedule • Flexible work hours • No travel required • Reasonable accommodations may be made for individuals with disabilities

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