IPU Technician – After Hours

Job not on LinkedIn

🕒 September 3

🔔 Pennsylvania, Tennessee – Remote

🔔 Pennsylvania – Remote 🎸 Tennessee – Remote

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 18%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Dragonfly Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2004

🏥 Healthcare

☁️ SaaS

💊 Pharmaceuticals

💰 Secondary market on 2021-12

Healthcare • SaaS • Pharmaceuticals

<Dragonfly Health> is a care-at-home data, technology, and service platform that integrates durable medical equipment (DME) and pharmacy solutions. Formed from StateServ and Delta Care Rx, Dragonfly Health operates a 50-state provider network focused on hospice and post-acute care, using advanced technology and business intelligence to orchestrate orders, deliveries, and improve operational efficiency and patient satisfaction.

📋 Description

• Perform accurate prescription data entry according to company policies, IPU standards, and regulatory requirements • Update patient records in a timely and precise manner • Use pharmacy systems and Microsoft-based applications, including Docuware, Outlook, Excel, Word, Teams, Zetafax, and Infinity • Review and process faxed medication orders, verifying and clarifying information with hospices as needed • Document all client, prescriber, and hospice interactions in detailed call logs • Maintain knowledge of brand and generic drug names, formulary guidelines, and IPU medication-profiling standards • Meet IPU goals while maintaining profile accuracy, call quality, and operational compliance • Support Automated Dispensing System troubleshooting and after-hours protocols, including customer service, E3 support, Vitas E3 support, and urgent PCO processing • Assist local pharmacies with adjudication of claims for emergent medications and escalate urgent requests • Support compliance initiatives and ADS reporting, tracking, and trending • Collaborate with internal and external stakeholders to resolve prescription-related issues and improve IPU processes • Perform other duties as assigned

🎯 Requirements

• High school diploma or equivalent • CPhT preferred • Pharmacy Technicians residing in Pennsylvania must be registered with PA Board of Pharmacy or obtain registration prior to internal deadline • Pharmacy Technicians residing in Tennessee must be registered with TN Board of Pharmacy • One (1) year of pharmacy technician data entry experience (2 years preferred) • Good knowledge of brand and generic drug names • Familiarity with drug formularies • Ability to work independently and accurately in a fast-paced environment • Ability to comprehend documents received via fax • Excellent verbal and written communication skills • Ability to manage multiple priorities efficiently with attention to detail • Excellent problem-solving and critical thinking skills • Ability to oversee workflow effectively in remote sites • Accurate and efficient typing/data-entry skills • Proficiency with pharmacy-based systems for prescription data entry, Windows-based applications, and Microsoft Office Suite • Self-motivated with a strong work ethic and professional integrity • High-speed DSL or cable internet connection for a home office • Dedicated interruption-free space to protect member PHI/HIPAA information • Ability to sit, stand, stoop, bend, and walk intermittently during the shift • Ability to sit or stand seven (7) to ten (10) hours per shift, with extended hours as needed • Finger dexterity to operate office equipment • Ability to lift up to 25 pounds occasionally • Visual acuity for fine print, close vision, color vision, and focus adjustment • Ability to hear normal sounds • Required state pharmacy license

🏖️ Benefits

• Remote, work-from-home position • Overnight schedule • No travel required • Schedule flexibility in work hours • Reasonable accommodations may be made for individuals with disabilities