Associate Solution Consultant

🔥 15 hours ago

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💼 Consultant

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Drips

WebsiteLinkedInAll Job Openings

51 - 200 employees

📣 Marketing

🤖 Artificial Intelligence

🤝 B2B

💰 Venture Round on 2021-10

Marketing • Artificial Intelligence • B2B

Drips is a company that helps businesses engage with their consumers more effectively through AI-powered, conversational outreach. Their platform facilitates human-like two-way texting, scheduled calling, and voicemail messages, enhancing lead follow-up and qualification. By utilizing these technologies, Drips aims to improve communication and connection between companies and their customers.

📋 Description

• Drive post-signature use case ideation with client business owners under existing enterprise agreements • Identify, structure, sequence, and connect new use cases to the client's broader customer experience • Own client use case intake, including maintaining intake templates and project specification guides • Schedule discovery sessions against client go-live dates and internal governance cycles • Coordinate with client-side PMO or strategic projects functions where applicable • Support delivery handoff by transferring scope, rationale, and design intent to Implementation, Production, UX, and Client Success • Provide continuity for design-intent questions during build • Submit and track product and feature requests tied to signed agreements • Report request timelines to clients and follow up with Product and Engineering • Maintain accurate use case inventories, statuses, attachments, and Salesforce records • Partner with Solutions Consultants and Directors assigned to enterprise accounts • Escalate business-case, pricing, or scope decisions

🎯 Requirements

• Bachelor's degree and/or 1 to 3 years of experience in solutions consulting, implementation, client success, cross-functional project coordination, or a related client-facing or technical-delivery role, ideally in B2B SaaS • Experience with or exposure to healthcare, insurance, education, or another highly regulated industry is a plus; demonstrated ability to ramp quickly in a regulated market considered equally • Strong organizational discipline and ability to track multiple concurrent workstreams against different timelines without losing detail • Comfort building and refining structured intake templates or processes and iterating them based on stakeholder feedback • Working familiarity with use-case or requirements documentation (e.g., PSGs, BRDs) is a plus; willingness to learn Drips' documentation standards required • Familiarity with data integration concepts and ability to translate and communicate technical requirements to IT and business stakeholders, including APIs and flat-file/SFTP exchange • Strong Salesforce discipline and comfort maintaining accurate use case and case records • Clear written and verbal communication skills • Comfort operating without formal authority and judgment to know when to escalate • Cover letter required with resume, including two or more relevant Key Responsibilities, the Drips core value embodied most, and salary requirements or range; under 250 words