Client Insights Manager

🔥 13 hours ago

🏈 Ohio – Remote

🏈 Ohio – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔬 Research Analyst

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Drips

WebsiteLinkedInAll Job Openings

51 - 200 employees

📣 Marketing

🤖 Artificial Intelligence

🤝 B2B

💰 Venture Round on 2021-10

Marketing • Artificial Intelligence • B2B

Drips is a company that helps businesses engage with their consumers more effectively through AI-powered, conversational outreach. Their platform facilitates human-like two-way texting, scheduled calling, and voicemail messages, enhancing lead follow-up and qualification. By utilizing these technologies, Drips aims to improve communication and connection between companies and their customers.

📋 Description

• Serve as the platform expert on the Client Success team • Own campaign setup and performance analysis • Review key metrics to identify and act on optimization opportunities • Design, run, and analyze A/B tests • Present findings clearly to internal teams and clients • Support Client Success Managers by resolving operational issues and escalating when needed • Maintain accurate client performance documentation in Salesforce, Tableau, and HelpJuice • Contribute to internal and external performance reporting • Partner with Production on campaign setup, testing, and performance validation • Improve processes and document best practices as the team scales

🎯 Requirements

• Bachelor’s degree or equivalent professional experience • 2–4 years of experience in analytics, campaign management, or a client-facing operations role • Working knowledge of Salesforce, Tableau, and data analysis tools • Strong analytical skills, with the ability to turn data into clear recommendations for non-technical audiences • Excellent written and verbal communication • Strong organization and attention to detail, with the ability to manage multiple projects at once • Self-direction and accountability in a fully remote environment • Experience designing and interpreting A/B or multivariate tests (nice to have) • Familiarity with knowledge-base tools such as HelpJuice (nice to have)

🏖️ Benefits

• Fully remote work environment

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