
201 - 500 employees
Founded 1963
🔒 Cybersecurity
Cybersecurity • Data Science • Information Technology
DSA is a leader in providing secure, innovative technology and information management solutions to support defense, intelligence, homeland security, and civil markets. Founded in 1963, this employee-owned company focuses on operational excellence by delivering mission-critical services such as cybersecurity, data science, and software development. DSA emphasizes data-driven decision-making to enhance security and resilience for its clients, helping them achieve their most sensitive business goals with a commitment to innovation and effective solutions.
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201 - 500 employees
Founded 1963
🔒 Cybersecurity
Cybersecurity • Data Science • Information Technology
DSA is a leader in providing secure, innovative technology and information management solutions to support defense, intelligence, homeland security, and civil markets. Founded in 1963, this employee-owned company focuses on operational excellence by delivering mission-critical services such as cybersecurity, data science, and software development. DSA emphasizes data-driven decision-making to enhance security and resilience for its clients, helping them achieve their most sensitive business goals with a commitment to innovation and effective solutions.
• Design and implement solutions to support new features, capabilities, and system integrations within ServiceNow • Configure, enhance, and maintain ServiceNow platform implementations across ITSM, ITOM, ITAM, and SPM modules following best practices • Develop and support SPM workflows for idea intake, demand management, project and portfolio management, resource planning, investment prioritization, and reporting • Develop automation and integration solutions across the ServiceNow platform • Support ongoing system improvements aligned with mission and customer requirements • Collaborate with stakeholders to translate portfolio, project, and resource management needs into secure, scalable ServiceNow solutions • Build and maintain dashboards, reports, and performance metrics that support executive visibility and data-driven decision-making
• Active Secret Clearance • Bachelor’s degree in Engineering, Computer Science, or related field • DoD 8570.01 IAT or IAM Level II certification • Minimum 5 years of IT experience focused on ServiceNow development, configuration, and administration • Hands-on experience designing and implementing end-to-end ServiceNow Strategic Portfolio Management (SPM) solutions • Experience translating business portfolio, project, and resource management requirements into scalable ServiceNow SPM solutions • Experience configuring SPM data models and workflows across demands, projects, programs, portfolios, investments, cost plans, resource plans, risks, issues, and status reporting • Ability to align ServiceNow SPM configuration with portfolio governance, funding models, prioritization criteria, and executive decision-making needs • Strong experience with JavaScript, REST APIs, SQL, and Linux • Solid understanding of web services (SOAP) and object-oriented programming principles • Experience working with ITIL v3 processes • Hands-on experience with ServiceNow platform integrations and toolsets • Experience supporting DevSecOps practices, including software development, release, and maintenance • Experience with ServiceNow App Engine Studio and Creator Studio • Experience with ServiceNow modules including ITSM, ITOM, IT Asset Management, Automation Engine, Service Catalog, Incident/Problem Management, Reporting, Configuration Management, and Strategic Portfolio Management • Ability to develop dashboards, reports, and metrics that provide visibility into portfolio health, demand pipeline, project status, resource capacity, and delivery performance • Understanding of SPM integrations with ITSM, Agile Development, CMDB/CSDM, financial planning, and enterprise reporting tools • Strong customer service orientation with a focus on continuous improvement • Excellent written and verbal communication skills with the ability to engage stakeholders at all levels • Ability to manage multiple priorities in a dynamic environment and work independently or collaboratively.
• All hired employees are expected to have experience with Microsoft Copilot and/or an approved equivalent AI solution.
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