Customer Research Advisor

🕒 2 days ago

🏄 California, Illinois, +1 more states – Remote

🏄 California – Remote 🌽 Illinois – Remote 🤠 Texas – Remote

💵 $75k - $80k / year

⏰ Full Time

🟢 Junior

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

dscout

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2011

💼 Consulting

🏥 Healthcare

📣 Marketing

💰 $70M Series C on 2022-03

Consulting • Healthcare • Marketing

dscout is a research platform that offers a flexible experience research platform supported by an industry-leading participant pool. It enables researchers to recruit and field studies quickly, analyze data for insightful results, and share insights effectively. dscout is designed for both moderated and unmoderated studies, and emphasizes understanding participants' opinions and behaviors through various research methods including usability testing and concept testing. It serves multiple industries such as retail, technology, and healthcare, offering seamless integration with tools like Figma, Slack, and Miro. The platform focuses on high-quality insights that impact product quality and decision-making processes.

📋 Description

• Train and educate clients on Dscout features and functionalities • Provide recommendations for clients’ research design on Dscout • Assist with clients’ research projects, including planning, designing, recruiting, fielding, analysis, and client engagement • Assist in creating training and educational materials • Assist with billing and other administrative processes for clients • Support and guide research participants • Share client feedback internally to improve Dscout’s product offerings • Collaborate with Lead Research Advisors and teams across product, engineering, and sales

🎯 Requirements

• BA/BS in design research, psychology, anthropology, sociology, market research, or a related field, or equivalent work experience • 1–4 years of professional experience (non-internship experience) • 2–4 years of client-facing or similar experience • Experience in client service and client relationship management • Experience interpreting clients’ needs and meeting or exceeding expectations • Strong project and time management skills • Ability to manage multiple projects across multiple stakeholders • Knowledge of and passion for user research, UX and/or consumer research • Interest or experience in conducting qualitative analysis • Ability to work collaboratively and independently • Highly organized, efficient, and detail-oriented • Must reside in Chicago, Austin, or San Francisco • MA/MS is nice to have, but not required

🏖️ Benefits

• Built-in bonus and equity program • Flexible PTO • 15 company holidays • 12 weeks of paid parental leave • 401(k) match • Education stipend • Remote work stipend • Benefits package for employees and dependents • Remote-first workforce

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume