Junior VIP Manager

🕒 July 13

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

👔 Manager

🚫👨‍🎓 No degree required

👻 Ghost score 34%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Duelbits

WebsiteLinkedInAll Job Openings

51 - 200 employees

🎲 Gambling

🎮 Gaming

₿ Crypto

Gambling • Gaming • Crypto

Duelbits is an innovative online gaming platform that offers a unique gambling experience across various games. With a focus on user engagement and a seamless interface, Duelbits aims to provide an interactive and entertaining environment for players. The platform incorporates elements of crypto and gaming, appealing to a diverse audience of online gamers and crypto enthusiasts.

📋 Description

• Support the management of assigned VIP players according to segmentation, tiers, and engagement frameworks. • Monitor player activity, behaviour, and engagement signals, escalating risks or opportunities to the Senior VIP Manager. • Assist with incentives, bespoke offers, limits, and re-engagement actions within agreed guidelines. • Maintain accurate records of player interactions, offers, and portfolio actions. • Deliver proactive, timely communication with VIP players to support engagement and retention. • Assist with onboarding new VIP players and ensuring a smooth early-stage experience. • Support reactivation and retention initiatives designed by senior VIP leadership. • Contribute observations on player preferences, behaviour, and feedback. • Surface insights on player behaviour, preferences, and engagement patterns. • Build understanding of player value, incentives, and lifecycle dynamics. • Contribute to discussions around player treatment and optimisation. • Support VIP-related initiatives across CRM, social, and partnerships. • Assist in executing VIP benefits, promotions, and experiences. • Engage with community touchpoints where relevant.

🎯 Requirements

• 1–3 years’ experience in customer-facing roles (support, CRM, account management, or similar). • Experience in customer support within gaming or iGaming. • Strong interest in VIP management, player engagement, and retention. • Ability to interpret player behaviour and identify engagement opportunities. • Clear communication skills and strong attention to detail. • Ability to operate in a fast-paced, always-on environment. • Exposure to VIP, CRM, or player lifecycle management is advantageous. • Familiarity with crypto, gaming, sports, or digital entertainment environments is advantageous.

🏖️ Benefits

• Competitive service fees with performance-linked upside. • Remote-first, international collaboration model. • Hands-on exposure to high-value portfolio management. • Ongoing guidance and development under senior VIP leadership. • Clear progression path toward Senior VIP Manager responsibilities as experience and impact grow.