Strategic Services Associate – Hospital Coding

🔥 0 minutes ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

👻 Ghost score 10%

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Duke University Health System

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

📚 Education

💰 $129.6k Grant on 2022-12

Healthcare • Education

Duke University Health System is an academic health system (branded Duke Health) that delivers clinical care, patient services, research and education across multiple integrated divisions. Its offerings include clinical laboratories, primary care, homecare & hospice, patient revenue management, health technology solutions, and transport services such as Duke Life Flight. The organization emphasizes advancing health through patient care, workforce development, and innovation—summarized by its mission “Advancing Health Together”—and is recognized for safety, quality, and employer culture.

📋 Description

• Develop and lead performance improvement activities in operational and/or clinical arenas. • Assure continual compliance with regulations and accreditation standards through monitoring and strategy implementation. • Perform quantitative and qualitative analyses for strategic, operational, clinical, and financial decision-making. • Develop recurring and ad hoc analyses using internal data and external benchmarking resources. • Conduct Vizient data pulls and analysis, including benchmarking, utilization, cost, quality, clinical, and operational data. • Clean, validate, reconcile, and manipulate large datasets. • Identify trends, outliers, performance gaps, and improvement opportunities. • Develop dashboards, reports, scorecards, and executive-ready presentations. • Partner with Finance, Decision Support, Clinical Analytics, and other data teams. • Manage or support strategic and operational improvement projects. • Develop project charters, workplans, timelines, milestones, and deliverables. • Coordinate cross-functional meetings and maintain project tracking and status reporting. • Support physician documentation improvement initiatives and quantify their impacts. • Partner with physicians, CDI, HIM, Coding, Revenue Cycle, and clinical leadership. • Support margin improvement initiatives through data-driven opportunity identification and project execution. • Analyze revenue, expense, utilization, productivity, supply cost, labor, reimbursement, and other performance drivers. • Conduct strategic planning research, market assessments, and service-line planning analysis. • Prepare executive presentations, briefing materials, dashboards, and decision-support analyses. • Produce benchmark analyses, opportunity assessments, workplans, initiative trackers, documentation analyses, margin assessments, realization trackers, and post-implementation performance analyses.

🎯 Requirements

• Bachelors degree in a business or health-related field is required. • Minimum of 5 years work experience, including 3 years of experience with significant responsibility for performance/ process improvement. • Experience leading work teams required. • Coding experience is highly Preferred - Preferrable Inpatient. • Clinical experience is preferred. • Effective written and verbal communication skills. • Ability to communicate with customers/staff with diverse educational backgrounds. • Analysis of data and processes for opportunities for improvement. • Ability to manage numerous diverse projects simultaneously through effective priority setting, efficient use of time, organization. • Knowledge of accreditation standards and regulations related to health care. • Attention to detail and accuracy. • Computer literacy.

🏖️ Benefits

• Relocation Assistance (based on eligibility) • Remote work arrangement • First-shift schedule, Monday–Friday