Field Engineer

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Duna

WebsiteLinkedInAll Job Openings

51 - 200 employees

📋 Compliance

☁️ SaaS

💳 Fintech

Compliance • SaaS • Fintech

Duna is a SaaS compliance platform that automates business onboarding, risk decisions, and lifecycle monitoring for enterprises, especially in financial services. Its core features include a policy and risk engine that codifies compliance rules, KYB/KYC/AML modules, automated case management with audit trails, and data orchestration across global registries and third-party providers to improve conversion and reduce manual review. The platform emphasizes security, localization, and integrations to support banks, fintechs, and regulated platforms.

📋 Description

• Work closely with customers to help them successfully implement and use Duna’s product • Act as the technical point of contact for integrations, onboarding, and product rollouts • Technically scope requirements early in the implementation process • Troubleshoot implementation issues and guide customers toward scalable solutions • Collaborate closely with product, engineering, and growth to improve implementation flows and customer experience • Help shape how Duna works with customers by improving documentation, tooling, and processes

🎯 Requirements

• Comfortable working at the intersection of technology, product, and customers • Clear communicator who enjoys explaining complex ideas in simple, human terms • Strong problem solver who stays calm in ambiguous or fast-moving situations • Systems thinker — you understand how customer decisions impact the product and vice versa • Familiarity with modern web technologies or technical integrations is a plus, but not required.

🏖️ Benefits

• Health insurance • Flexible work hours • Professional development opportunities