
11 - 50 employees
🏥 Healthcare
💼 Consulting
☁️ SaaS
💰 $18M Series B - Dutch on 2023-10
Healthcare • Consulting • SaaS
Dutch Vet is an online veterinary telehealth and pet care membership service that offers 24/7 video consults and unlimited messaging with licensed U. S. veterinarians, personalized treatment plans, and prescription fulfillment shipped to pet owners' doors. The company serves dog and cat owners through an annual subscription model covering multiple pets, a digital health dashboard, and an online pharmacy with preventive and prescription medications.
🕒 July 7
🏄 California, Colorado, +8 more states – Remote
💵 $18 / hour
⏳ Contract/Temporary
🟢 Junior
🟡 Mid-level
👻 Ghost score 18%
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11 - 50 employees
🏥 Healthcare
💼 Consulting
☁️ SaaS
💰 $18M Series B - Dutch on 2023-10
Healthcare • Consulting • SaaS
Dutch Vet is an online veterinary telehealth and pet care membership service that offers 24/7 video consults and unlimited messaging with licensed U. S. veterinarians, personalized treatment plans, and prescription fulfillment shipped to pet owners' doors. The company serves dog and cat owners through an annual subscription model covering multiple pets, a digital health dashboard, and an online pharmacy with preventive and prescription medications.
• Engage with clients via the EMR messaging system, providing support, education, and guidance on pets’ health and well-being • Manage refill approvals, prescription requests, asynchronous case reviews, and renewals • Verify and process prescriptions with partner pharmacies and ensure appropriate follow-up • Resolve pharmacy holds by completing approvals and communicating with doctors and clients • Monitor shared veterinary administrative communications and assist with daily doctor coverage • Collaborate cross-functionally to improve processes, systems, and workflows • Participate in training, telehealth initiatives, compliance, and team development • Deliver empathetic, high-quality client care while following clinical protocols and adapting to each case • Continuously learn and improve skills in a fast-paced environment • Take on expanded responsibilities over time, including advanced clinical support and virtual care workflows
• Credentialed Veterinary Technician (LVT, CVT, RVT) • 2–3+ years of clinical experience in small animal veterinary medicine; emergency or specialty experience is a plus • Comfortable using digital tools, including telehealth platforms, EMRs, and chat systems • Empathetic, organized, and adaptable to a fast-paced, remote-first environment • Strong communication skills and ability to provide client education and collaborate with doctors and teammates • Ability to manage priorities and tasks effectively with minimal supervision • Professional home workspace with reliable internet (>100mb_down, >100mb_up, <10ms latency) • Comfort sitting or standing at a computer for extended periods • Consistent daytime Pacific Standard Time availability, including evenings and weekends • Preference for availability Sunday through Thursday • Willingness to accommodate occasional schedule adjustments based on business needs
• Potential to transition from 1099 contractor to W2 position based on performance • Flexible remote work opportunity • Work from the comfort of home • Support from Clinical Director, Vet Support team, and Customer Service team • In-house EMR and digital workflows • Autonomy and convenience • Opportunities to grow over time • Training and process improvement opportunities
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