Blue Cross NC
5001 - 10000 employees
Founded 1933
⚕️ Healthcare Insurance
💸 Finance
🧘 Wellness
Healthcare Insurance • Finance • Wellness
Blue Cross NC is a health insurance provider that offers a range of health plans and services to individuals and groups. The company focuses on delivering quality healthcare coverage and improving health outcomes for its members through innovative health programs and services. Blue Cross NC is committed to enhancing access to affordable healthcare while supporting the health and wellness of the communities it serves.
Intake Specialist
🔥 0 minutes ago
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Blue Cross NC
5001 - 10000 employees
Founded 1933
⚕️ Healthcare Insurance
💸 Finance
🧘 Wellness
Healthcare Insurance • Finance • Wellness
Blue Cross NC is a health insurance provider that offers a range of health plans and services to individuals and groups. The company focuses on delivering quality healthcare coverage and improving health outcomes for its members through innovative health programs and services. Blue Cross NC is committed to enhancing access to affordable healthcare while supporting the health and wellness of the communities it serves.
📋 Description
• Process a variety of requests, inquiries and transactions via phone, email, fax, and mail • Review requests to ensure accuracy • Support internal & external customers via phone or email • Document all pertinent information related to the call/inquiry • Gather and analyze data to provide feedback to Team Leads • Screen inquiries to determine if authorization is required • Verify member benefits and eligibility and/or provider setup • Maintain and update Service Requests and research incorrect or missing information • Triage and assign all incoming inquiries in a timely, efficient manner • Provide clinical review outcome notification to members and providers
🎯 Requirements
• High school diploma or GED • 3+ years of experience in related field • Prior call center experience, strongly preferred • Excellent verbal and written communication skills
🏖️ Benefits
• Annual Incentive Bonus* • 401(k) with employer match • Paid Time Off (PTO) • Competitive health benefits • Wellness programs
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