Merchant Services Representative – Bilingual, English/Spanish

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🕒 September 12, 2025

🗣️🇪🇸 Spanish Required

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Logo of EasyPay Finance

EasyPay Finance

51 - 200 employees

Founded 2003

💸 Finance

💳 Fintech

🤝 B2B

Finance • Fintech • B2B

EasyPay Finance is a company that provides financing solutions aimed at making purchases and large expenses stress-free for customers and businesses. It offers auto repair financing, furniture financing, and lease-to-own options without the need for credit checks, allowing customers to get pre-qualified for up to $5,000 with no down payment. EasyPay streamlines the application process with a user-friendly mobile platform, transparent contracts, and no hidden fees, promoting customer and business satisfaction. Additionally, it supports businesses with fast funding, low merchant fees, and a comprehensive sales support system. EasyPay Finance is committed to providing convenient, transparent, and rewarding financial services to enhance customer experiences and help businesses grow.

📋 Description

• Handle all inbound and outbound calls with our Merchants providing excellent customer service • New merchant set-ups and trainings • Processing consumer applications and reviewing conditions for funding • Provide assistance in using company financing program at point of purchase • Work remotely and follow scheduled shifts (9:00 AM–6:00 PM PT weekdays, Sat 8:30 AM–5:00 PM PT) • Collaborate with merchants to ensure customer satisfaction and revenue goals

🎯 Requirements

• Bilingual: Proficient in English and Spanish and comfortable conducting business in both languages • Excellent communication and interpersonal skills • Knowledge of Microsoft Office • Detail oriented and conscientious • Ability to work independently in a deadline-oriented environment • Must possess a disciplined work ethic, positive attitude and be highly motivated to succeed • Saturday shift required

🏖️ Benefits

• Robust health insurance including individual and family Medical, Dental and Vision • Paid Time Off (PTO) Program • 10 paid holidays • 401(k) programs and employer match • Internet reimbursement - $40 per month • Employee Assistance Program (EAP) • Flexible Spending or Health Savings Accounts • Life and AD&D Insurance • Discounts for shopping at various retailers • Bonus opportunity of up to $750 per month • Weekends paid at 1.5 base rate

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