Field Clinical Specialist

🕒 July 3

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EBR Systems, Inc.

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏭 Manufacturing

🏥 Healthcare

🧬 Biotechnology

Manufacturing • Healthcare • Biotechnology

EBR Systems, Inc. is driven to deliver superior treatment for millions of patients suffering from cardiac rhythm diseases by developing safe, clinically superior, cost-effective, and reliable therapies using wireless cardiac stimulation. The company’s initial product, the WiSE® CRT System, is a first-of-its-kind medical device developed to overcome the limitations of traditional Cardiac Resynchronization Therapy (CRT) in heart failure patients by eliminating the need for a lead to the heart’s left ventricle and the associated complications of that lead.

📋 Description

• Provide on-site clinical assistance and technical expertise during LV leadless therapy procedures. • Identify suitable patients, ensure adherence to best practices, and troubleshoot devices as needed. • Assist in pre-procedure planning and post-procedure follow up to address any technical or clinical issues. • Offer comprehensive training sessions, presentations, and hands-on demonstrations for healthcare professionals. • Guide users through imaging modalities, procedure workflows, and evolving product features. • Build and maintain productive relationships with physicians, research coordinators, and clinical teams. • Serve as the primary point of contact for assigned sites, facilitating device utilization, procedural planning, and logistical support. • Provide continuous support and resources to help physicians achieve clinical and operational goals. • Develop and deliver educational materials, including models, simulations, and in-service programs. • Ensure teams understand device functionality, procedural techniques, and clinical data interpretation. • Gather feedback on device performance, procedural efficiency, and patient outcomes for internal teams. • Implement systematic feedback collection methods, such as surveys, interviews, and focus groups, to gather comprehensive insights. • Analyze feedback data to identify trends, areas for improvement, and opportunities for innovation. • Collaborate with engineering and product development to inform product enhancements and future innovations. • Ensure all clinical activities comply with all regulatory requirements and company policies. • Generate accurate documentation for continuous record keeping. • Adhere to all company policies, compliance standards, and ethical guidelines. • Ensure compliance with healthcare facility requirements by securing and maintaining vendor credentials to gain access for sales activities and client support. • Other duties as assigned.

🎯 Requirements

• High school diploma plus 11 years of relevant clinical support experience; or Associate degree plus 9 years of relevant clinical support experience; or Bachelor’s degree plus 7 years of relevant clinical support experience; or Advanced degree plus 5 years of relevant clinical support experience. • Proficiency in CRM software, Microsoft Office Suite/applications, virtual meeting tools, and project management tools. • Experience in cardiac rhythm management, structural heart, or advanced cardiac therapies. • Familiarity with echocardiographic imaging, trans-septal techniques, and related cardiac intervention workflows. • Demonstrated ability to communicate complex clinical concepts, train diverse audiences, and thrive in interventional cardiac procedure settings. • Familiarity with cardiac imaging and hospital decision-making processes. • Strong communication, negotiation, and presentation skills with the ability to effectively influence the target audience. • Ability to develop physician champions and navigate complex account environments. • Willingness to travel approximately 80% of the time to various locations, including but not limited to healthcare facilities, industry events, and EBR office(s), with frequent travel to healthcare facilities within the assigned territories.

🏖️ Benefits

• Medical, dental, and vision insurance provided at no cost for employee-only coverage • 401(k) matching plan • Paid Time Off – starting at 3 weeks per year • Competitive salary with opportunities for career growth • Employee stock options • Life & AD&D and long-term disability insurance • Education assistance • Voluntary commuter benefits and pet insurance • Weekly company lunches and occasional happy hour events • Meaningful work and much more!