Lead Product Designer

🔥 1 minute ago

🌽 Illinois, Wisconsin – Remote

🌽 Illinois – Remote 🧀 Wisconsin – Remote

⏰ Full Time

🟠 Senior

🎨 Product Designer (UI/UX)

👻 Ghost score 14%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ECP

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

ECP is a company that provides comprehensive software solutions for assisted living and long-term care communities. Their offerings include community management systems, electronic medication administration records (eMAR), electronic health records (EHR), care plans, customer relationship management (CRM), and billing software. ECP's services are designed to improve the workflows for assisted living, independent living, memory care, intellectual and developmental disability support, pharmacies, and group homes, ensuring better care and operational efficiency. The company is recognized for integrating seamlessly with pharmacy partners and offering a user-friendly platform that supports care providers, owners, and operators, caregivers, nurses, and other personnel in these communities. ECP is trusted by thousands of senior living communities across the United States and beyond.

📋 Description

• Set and own the design vision across the product suite, establish process and quality standards, and represent the user in roadmap conversations. • Mentor designers as the team grows. • Tie design work to adoption, customer satisfaction, sales win rates, and other business outcomes; define success measures and use results to guide future design. • Own visual direction, simplify workflows, reduce clicks, and design experiences across desktop, tablet, and mobile. • Lead AI-powered features from concept through launch, defining user interaction, review, trust, and correction of AI outputs. • Build and evolve a design system and drive engineering adoption; set it up in Claude for PM prototypes. • Join customer calls, visit communities, shadow staff, run usability tests, maintain personas, and track competitor and AI trends. • Deliver wireframes, mockups, code-based working prototypes, and development-ready specifications; resolve tradeoffs with product managers and engineering. • Present and defend design decisions with evidence. • Set accessibility standards aligned to WCAG and champion them with engineering. • Report to the VP of Product and serve as a thought partner to product and engineering leadership.

🎯 Requirements

• 7+ years of product or UX design experience, including leading design for a product area end to end, mentoring other designers and presenting confidently to leadership, and tying design decisions to measurable business outcomes. • A portfolio showing exceptional visual and interaction craft, including examples of simplifying complex workflows and designing responsive experiences across desktop, tablet and mobile. • Experience shipping AI-powered features that real users rely on, with a solid grasp of AI UX patterns (setting expectations, showing sources, handling errors, keeping humans in control). • Experience building or significantly evolving a design system and driving adoption, including setting it up in Claude so PMs can build with it. • Expert in Figma and fluent in using Claude to iterate quickly, including building working prototypes in code that give engineering something functional, not just a mockup. • Hands-on user research and usability testing. • Working knowledge of WCAG accessibility standards, with experience tracking and fixing violations. • Bachelor's degree in design, or a related field, or equivalent experience is preferred; preferred qualifications are optional.