Product Specialist

🕒 September 1

🌐 United States, Canada – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

🪄 Product Specialist

👻 Ghost score 18%

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Logo of Ediphi

Ediphi

1 - 10 employees

🏗️ Construction

☁️ SaaS

🏢 Enterprise

Construction • SaaS • Enterprise

Ediphi is a comprehensive estimating and preconstruction platform that assists estimators in providing accurate pricing even with incomplete designs. The platform addresses the demands of design-build or negotiated work, where early collaboration is key, by offering tools to rapidly provide financial guidance, present complete cost options, and deliver an efficient ideation-to-construction experience. Ediphi allows users to generate informative estimates using a cloud database of scope and historical cost data, enabling the allocation of costs by asset class for projects like parking, retail, or apartments. The platform supports flexibility in adapting estimates to changing requirements and integrates preconstruction workflows and data in a cloud-based environment for seamless, multi-user collaboration and version control. Ediphi aims to transform preconstruction estimating by enhancing speed, agility, and access to historical data, leading teams to work smarter and faster.

📋 Description

• Learn the Ediphi cloud-based estimating and preconstruction platform to guide and support customers • Lead customer implementations from kickoff through successful adoption • Build trusted customer relationships and understand each customer's estimating process • Translate customer workflows into Ediphi • Deliver engaging training and guide customers through change • Manage implementation timelines, milestones, and customer expectations • Partner with Customer Success Managers to drive adoption and long-term customer success • Collaborate with Sales, Data, and Support to deliver an exceptional customer experience • Track customer progress, capture feedback, and advocate for product improvements • Partner with the Makers team to test new features and provide product feedback • Travel to customer sites for implementations, training, and industry events, approximately 30%

🎯 Requirements

• 3+ years of experience in construction estimating, preconstruction, or a related industry role • Strong communication skills with the ability to explain new concepts to a variety of audiences • Excellent problem-solving skills and a customer-first mindset • Highly organized with strong attention to detail and follow-through • Comfortable managing multiple priorities and adapting to changing customer needs • Self-motivated and able to work independently in a remote environment • Passion for learning new technology and helping customers adopt new ways of working • Experience training, implementing new software, or working directly with customers is a plus • Applicants must be located in the U.S. or Canada • Applicants must not require visa sponsorship • Resume and cover letter required • Application form asks about current authorization to work in the United States • Application form asks about estimating experience, estimating software experience, training/mentoring/teaching experience, project sizes, and project types

🏖️ Benefits

• Competitive salary and equity • Unlimited PTO (and we actually encourage you to use it) • Health, dental, vision, and life insurance • 12 weeks of paid parental leave • A phenomenal, remote-first team that deeply cares about creating great products • Growth potential • Supportive leadership prioritizing employee growth and well-being • Opportunity to shape the culture, direction, and success of a fast-moving startup

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