Director of Partner Success

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EdVisorly

11 - 50 employees

Founded 2019

🤖 Artificial Intelligence

📚 Education

☁️ SaaS

Artificial Intelligence • Education • SaaS

EdVisorly is an education technology company that uses AI to modernize and automate college transfer processes, including transcript evaluation, transfer credit equivalencies, and transfer student recruitment. Their EddyAI platform automates transcript processing and provides enrollment data insights; EdVisorlyRecruit focuses on recruiting transfer-ready students; EddyDB creates a centralized AI-powered equivalency database; and EddyNavigate offers student-facing tools for real-time credit transparency. The company targets universities, community colleges, and other higher-education institutions to improve admissions efficiency, boost recruitment, and enhance student decision-making.

📋 Description

• Own renewals, retention, and expansion revenue for all accounts in your territory. • Proactively identify renewal risks and expansion opportunities, building mitigation and growth plans well in advance. • Identify, position, and close upsell and cross-sell opportunities. • Build trusted relationships with senior stakeholders and day-to-day users, developing individualized customer success plans aligned to partner enrollment goals and contract timelines. • Drive increased platform adoption, utilization, and value realization across partner institutions. • Lead recurring partner meetings, delivering data insights and actionable strategies leveraging platform analytics. • Analyze data trends and partner feedback to inform customer strategy, expansion opportunities, and communicate performance metrics and recommendations to partners and internal leadership. • Advocate for partner needs by influencing Product, Partnerships, and Marketing teams without direct authority. • Lead onboarding, post-technical implementation platform training, and best-practice sessions to ensure strong adoption and partner confidence.

🎯 Requirements

• 5–7+ years of experience in Customer Success, Account Management, or Strategic Partnerships within a B2B SaaS environment. • Proven success as an individual contributor owning renewals and expansion revenue (upsells and cross-sells). • Experience working with or selling into higher education institutions. • Strong analytical skills with the ability to translate data into strategy. • Willing to travel up to 25% and live near a major travel hub.

🏖️ Benefits

• Offers Equity • Offers Commission • Professional development opportunities

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