Service Coordinator

🕒 September 21

🇩🇪 Germany – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Element Logic®

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1985

💼 Consulting

🏭 Manufacturing

📦 Logistics

Consulting • Manufacturing • Logistics

Element Logic is a global technology company that optimizes warehouse performance through AI-driven software, intelligent automation solutions, and system integration services. Founded in 1985, it is the world’s first and largest AutoStore™ partner, delivering tailored hardware and software solutions to improve efficiency, accuracy, and scalability in warehouse operations. The company emphasizes a people-first culture and provides B2B services to customers across industries seeking to automate workflows and modernize logistics.

📋 Description

• Select, manage, and coordinate external service partners • Monitor service quality, SLA compliance, and suppliers’ on-time performance • Manage escalations in the event of quality, scheduling, or performance deviations • Coordinate on-site third-party providers and ensure clearly defined responsibilities • Serve as the central point of contact for customers, suppliers, and internal teams • Ensure clear information flow between Technical Services, Back Office, and external service providers • Prepare status reports, project documentation, and escalation materials • Plan and organize maintenance and repair activities • Assign external suppliers or technicians based on qualifications, availability, and commercial considerations • Coordinate with customers, external partners, and internal stakeholders

🎯 Requirements

• Completed technical or commercial vocational training • Experience in a service environment, ideally in intralogistics or conveyor technology • Strong expertise in workforce scheduling, supplier management, and order processing • Experience with ERP, ticketing, and work order systems • Proficient in MS Office • Very good command of German and English • Availability to work Monday through Friday • Based in Germany (80% of working time)

🏖️ Benefits

• Attractive compensation package including company pension plan and worldwide travel insurance • 10 additional vacation days • Flexible working hours • Option to work remotely • JobRad bicycle leasing • Access to EGYM Wellpass, offering more than 4,000 fitness and health options • Support for computer glasses through the Visual Health program • International and collaborative work environment • Opportunities for professional and personal development • Company bonus