Clinical Service Assistant

🔥 17 hours ago

🏰 Missouri, Virginia – Remote

🏰 Missouri – Remote ⚔️ Virginia – Remote

💵 $18 - $27 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Elevance Health

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

⚕️ Healthcare Insurance

🤝 B2B

Healthcare • Healthcare Insurance • B2B

Elevance Health is transforming from a traditional health benefits organization into a lifetime trusted health partner, driven by a bold purpose to improve the health of humanity. With nearly 100,000 associates, they serve over 118 million people and utilize an integrated whole health approach supported by industry-leading capabilities and a digital health platform. Their mission includes redefining health, reimagining the health system, and strengthening communities.

📋 Description

• Provide non-clinical administrative support to clinical associates, nurse managers, and nurse leads in the nursing unit • Support systems, workflow, and reporting-related requirements of the unit • Identify trends and opportunities for additional associate training on unit workflow and processes • Monitor unit workflow and processes and identify improvement opportunities • Provide administrative support to identify and resolve workflow and process issues • Assist leads and management with implementing non-clinical policies and procedures • Run ad-hoc reports • Coordinate user acceptance training for new systems and enhancements • Provide input on new unit procedures, policies, and workflow topics • Process HIP alerts, route facsimiles, and coordinate dialer campaigns • Work with referral services associates to ensure seamless processes • Triage help desk tickets and monitor group email and voicemail boxes • Participate in clinical Rounds and process internal referrals • Enter manual data for surveys, labs, pilots, and other ancillary requirements • Manage HRS exception reviews • Support workforce management, RN licensure, and other special projects

🎯 Requirements

• H.S. diploma or equivalent • Minimum of 1 year experience in a business or health care setting • Any combination of education and experience which would provide an equivalent background • AS degree in a related field preferred • Prior experience in a healthcare or managed care environment preferred • Strong clerical background preferred • Ability to work Monday–Friday, 9:00am–5:30pm EST or 8:00am–4:30pm CST • Candidates must reside within a reasonable commuting distance from the posting location(s), unless an accommodation is granted as required by law • New candidates in certain patient/member-facing roles must become vaccinated against COVID-19 and Influenza

🏖️ Benefits

• Comprehensive benefits package • Merit increases • Paid holidays • Paid Time Off • Incentive bonus programs • Medical benefits • Dental benefits • Vision benefits • Short-term disability benefits • Long-term disability benefits • 401(k) with match • Stock purchase plan • Life insurance • Wellness programs • Financial education resources • Incentive and recognition programs • Equity stock purchase • Required in-person training sessions • Virtual full-time work arrangement