Crisis & Referral Coordinator

🔥 0 minutes ago

🦌 Connecticut, New Hampshire, +3 more states – Remote

🦌 Connecticut – Remote 🗻 New Hampshire – Remote 🗽 New York – Remote 🍂 Massachusetts – Remote ⚓ Rhode Island – Remote

💵 $22 - $26 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Elevance Health

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

⚕️ Healthcare Insurance

🤝 B2B

Healthcare • Healthcare Insurance • B2B

Elevance Health is transforming from a traditional health benefits organization into a lifetime trusted health partner, driven by a bold purpose to improve the health of humanity. With nearly 100,000 associates, they serve over 118 million people and utilize an integrated whole health approach supported by industry-leading capabilities and a digital health platform. Their mission includes redefining health, reimagining the health system, and strengthening communities.

📋 Description

• Conduct outbound follow-up calls or send emails to individuals who contacted the helpline in emotional distress or crisis • Confirm status of linkage efforts with support services • Troubleshoot barriers to obtaining services • Review Safety Plans where applicable • Coordinate identification of and referrals to local, state, or federally funded programs and agencies • Dispatch Mobile Crisis Teams where available • Prepare reports and maintain the database of validated resources and service offerings • Provide follow-up services for helpline callers and help them access recommended behavioral health services

🎯 Requirements

• HS diploma or equivalent • Minimum of 6 months experience in behavioral health • Any combination of education and experience providing an equivalent background • Knowledge of behavioral health social services and insurance systems • Understanding of factors impacting experiences in the mental health system, including race, ethnicity, gender identity, sexual orientation, language proficiency, religion, disability status, socioeconomic status, criminogenic risk, and history of trauma • Ability to work varied 1st, 2nd, and 3rd shifts, including weekends • BS/BA degree in a mental health or other human services field preferred

🏖️ Benefits

• Comprehensive benefits package • Incentive and recognition programs • Equity stock purchase • 401(k) contribution • Merit increases • Paid holidays • Paid Time Off • Incentive bonus programs • Medical benefits • Dental benefits • Vision benefits • Short-term disability benefits • Long-term disability benefits • 401(k) with match • Stock purchase plan • Life insurance • Wellness programs • Financial education resources • COVID-19 and Influenza vaccination coverage/requirement for certain roles