Research Director

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🔥 34 minutes ago

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Eleve Talent

WebsiteLinkedInAll Job Openings

2 - 10 employees

Founded 2023

🎯 Recruiter

💼 Consulting

Recruitment • Consulting

Eleve Talent is a recruiting and talent-strategy firm that helps early-stage, VC-backed startups align hiring with business strategy through team design, hiring roadmaps, structured interview processes, and execution support. They partner with founders at critical growth moments to define role expectations, design scalable team structures, plan capacity, and run high-signal hiring processes on a predictable monthly retainer (no placement commissions). Clients report faster, more confident hiring decisions, leadership hires that drive momentum, and less founder time spent on hiring tasks.

📋 Description

• Ensure Knit customers successfully achieve their desired research outcomes through their partnerships with Knit. • Own customer relationships, getting deeply engrained in customer research needs, and driving high-quality project deliverables. • Serve as the dedicated research lead for all customers’ projects (on assigned accounts) and serve as the ultimate accountable party for research project success. • Drive and document in-depth project scoping to uncover a deep understanding of research objectives and project context to set up project success. • Drive as the strategic problem solver and research subject matter expert partner for customers. • Drive as a solutions architect for customers, educating them on Knit’s research capabilities, and proposing solutions to maximize project success. • Participate in continuous innovation on Knit’s AI product to minimize the delta between Knit’s AI output and a human researcher output. • Be the final, customer-ready check and approver on all Knit final topline delivery.

🎯 Requirements

• 8+ years of market research experience, with the majority of the time spent on the supplier side in a market research agency environment. • experience leading discovery and scoping calls, writing and editing quant and qual questionnaires from scratch, drafting analysis plans, and creating and presenting stakeholder-ready insights topline & reports. • ability to drive initiatives and outcomes in ambiguous environments, both for navigating complex customer needs and Knit internal business changes. • proven track record of owning client relationships with customers at Enterprise, Fortune 500 US-based companies, specifically working with insights professionals to scope and achieve desired research outcomes, resulting in customer retention and growth. • ability to drive initiatives and outcomes successfully in environments with competing priorities, multiple research projects on at a given time, and simultaneous internal business demands. • effective People Manager both cross-functionally and at the team level - specifically in driving clarity and accountability, hiring, onboarding, performance management, conflict resolution, and morale building.

🏖️ Benefits

• competitive salary + commission plan if applicable to role • Equity Options • Healthcare (medical, dental, and vision) • Additional Coverage • company laptop and one-time, onboarding Technology Stipend • 401(k) with company match • flexible time-off • hybrid working • more!