Account Manager – Corporate

🕒 January 16

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

🚫👨‍🎓 No degree required

👻 Ghost score 76%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ElevenLabs

WebsiteLinkedInAll Job Openings

1 - 10 employees

🤖 Artificial Intelligence

📱 Media

💰 $19M Series A on 2023-06

Artificial Intelligence • Media

ElevenLabs is a research lab dedicated to exploring new frontiers in voice generation. Their mission focuses on making content universally accessible in any language and voice. Through innovative research and deployment of novel methods in voice AI, ElevenLabs aims to enhance the enjoyment of content for diverse audiences and viewers.

📋 Description

• Own the full commercial relationship and customer success across a book of 100 to 200 corporate accounts • Help companies with up to 250 employees gain value, expand into new products, and renew • Build systems, playbooks, and scaled motions for a high-volume book of business • Advise customers on agent design, voice customization, conversation flows, and integrations • Use product data and logs to identify friction and account risk • Connect technical product outcomes to commercial growth • Partner with high-growth accounts to help them achieve value • Own net revenue retention across the managed book of business • Drive cross-sell into ElevenLabs’ product suite • Lead renewals end to end

🎯 Requirements

• Minimum 2 years of Account Management or Customer Success experience in B2B SaaS, Developer Tools, or AI/ML products • Track record of owning commercial outcomes: quota, renewals, cross-sell, and the full expansion motion • Comfortable managing a high-volume book of business with a systems mindset • Hands-on familiarity with AI concepts, API integrations, and SDKs • Experience using product usage data to identify health signals, expansion opportunities, and churn risk • Strong communication skills across founders, technical leads, and procurement teams • Ability to operate in ET, CT, MT, or PT timezones • Experience in voice AI, audio AI, or conversational AI space preferred • Experience selling or expanding into multiple products within a platform preferred

🏖️ Benefits

• Annual discretionary professional development stipend • Annual discretionary stipend for social travel to meet colleagues • Annual company offsite • Monthly co-working stipend • Option to work out of ElevenLabs offices in New York City or San Francisco