Deployment Strategist

🕒 March 27

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 75%

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ElevenLabs

WebsiteLinkedInAll Job Openings

1 - 10 employees

🤖 Artificial Intelligence

📱 Media

💰 $19M Series A on 2023-06

Artificial Intelligence • Media

ElevenLabs is a research lab dedicated to exploring new frontiers in voice generation. Their mission focuses on making content universally accessible in any language and voice. Through innovative research and deployment of novel methods in voice AI, ElevenLabs aims to enhance the enjoyment of content for diverse audiences and viewers.

📋 Description

• Meet with strategic customers to understand their AI transformation goals and identify pain points, especially in customer-facing and operational workflows powered by AI agents • Own flagship deals end-to-end, from identifying use cases through structuring commercial terms and driving deals to close • Embed deeply with strategic customers, act as a trusted partner, spend meaningful time onsite, and own delivery outcomes • Identify high-impact use cases and collaborate with Forward Deployed Software Engineers to implement them • Guide customers on best practices for deploying ElevenAgents, including agent design, orchestration, and production readiness • Scope applications in new industries and expand AI solutions across sectors globally • Present results and future-work proposals to technical teams and C-suite executives • Collaborate with Research teams to feed field insights into ElevenLabs' platform and models • Build and deliver demos of ElevenAgents and broader AI technology • Collaborate with customers' engineering and executive teams to bring agents to production and deliver measurable business outcomes

🎯 Requirements

• 3+ years of experience working with customers in a technical capacity • Direct enterprise customer experience is preferred • Experience in product development, delivery, and change management • Commercial instinct and comfort engaging in deal conversations, structuring value propositions, and navigating enterprise sales cycles alongside GTM partners • Basic proficiency in Python • Familiarity with API integration • Excellent communication and problem-solving skills • Proven track record of taking ownership of complex, ambiguous projects and delivering results • Adaptability across different customer environments, industries, and technical use cases • Technical aptitude and familiarity with common LLM, tooling, and AI agent frameworks • Ability to creatively map enterprise use cases and workflows to AI systems

🏖️ Benefits

• Annual discretionary professional development stipend • Annual discretionary stipend for meeting colleagues • Annual team offsite in a new location each year • Monthly co-working stipend for employees not near a main hub • Option to work out of the company's office • Remote-first work arrangement • Global team and location-flexible culture

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