Medical Biller – Mental Health

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Ellie Mental Health

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2015

🏥 Healthcare

🧘 Wellness

👥 B2C

Healthcare • Wellness • B2C

Ellie Mental Health is a network of consumer-facing mental health clinics that provides individual, couples, family, and child therapy through in-person and telehealth sessions. The company focuses on accessible, personalized, and inclusive therapy, matching clients with licensed therapists who specialize in areas like anxiety, trauma, depression, EMDR, and pediatric care. Ellie also offers resources such as blogs, CEU trainings, partnerships, and franchise/ownership opportunities for professionals.

📋 Description

• Support Services tasks that include, but are not limited to, managing the end-to-end life cycle of revenue and supporting client scheduling • Completing insurance & eligibility verification checks • Configuring and maintaining accurate billing within client profiles • Submitting insurance claims • Monitoring insurance aging of active claims & inquiring with payors as necessary • Monitoring our EHR for processed insurance claims • Applying client and insurance payments to clients’ accounts as necessary • Communicating pertinent insurance updates to our therapists • Managing claim denials by contacting insurance payors to identify the cause for claim denials • Monitoring, reporting, and communicating client balances to our therapists (AR) • Generating Patient Statements • Engaging with clients via phone, text, or email on billing inquiries • Collaborate with therapists and the Clinic Director to obtain any outstanding information to complete job-related tasks • Assist in payroll processes that support RCM, including therapist timekeeping • Assist in scheduling clients via pathways other than CATs • Maintain confidentiality for client records • Collaborate with teammates and have a teammate mentality • Participate in team outings and team builder events (if local)

🎯 Requirements

• Higher Education Degree in one of the behavioral sciences or related fields from an accredited college or university, or a minimum of 5 years of experience in the mental health field or Revenue Cycle Management • High School Diploma or equivalent required • Desired minimum 2 years’ experience in medical billing • Competency of billing software and electronic medical records • Competency in medical insurance billing, deductibles, and copays • Proficient in the use of Office 365

🏖️ Benefits

• Competitive salary • Flexible schedule • Wellness resources